Poppy's Picnic Reviews

Name: Poppy's Picnic
Address: Manor Farm, Melksham, Melksham
Rating: 4.85

4.9 Rating 2,146 Reviews

97 %

of reviewers recommend Poppy's Picnic

Company Reviews

Metrics

Info

4.9

Based on 2,146 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

1380716599

Email:

paws@poppyspicnic.co.uk

Location:

Manor Farm, Melksham
Melksham
SN12 7QT

Poppy's Picnic 5 star review on 4th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My fur baby’s love the food have no complaints there it’s the best food they have had none ever gets waisted empty bowels in seconds, but I wish the packaging was a lot more friendly far to much plastic being used that’s none recyclable also there must be something better than polystyrene to pack the box with to keep food frozen.”

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Posted 7 years ago

“Great customer service, quick delivery & most importantly my Milo loves it!”

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Posted 7 years ago

“Their food is simply the best - quality is of high standard and not sloppy at all”

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Posted 7 years ago

“Easy to order from. Quick delivery. Dog loves their food. Bowl is licked clean by very fussy eater. Would buy again”

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Posted 7 years ago

“I recommend this brand to everyone I know who has dogs - best dog food company I've come across”

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Posted 7 years ago

“The customer service team was so lovely and patient with me even though I asked a million questions. I just had to be sure when it comes to my dog's diet and they explained everything in detail to me. So happy my friend recommended Poppy's Picnic. My corgi Pepper and I are happy customers”

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Posted 7 years ago

“I have been raw feeding for the past 15 years, and have tried many foods, and there are some I think are excellent and others not quite so cool. However, Poppy's Picnic exceeds everything. It smells fresh enough for humans to eat (not that I would lol) my dogs absolutely love it and their bowls are empties very quickly. No gurgling tummy from my dog who has EPI (pancreatic problem) and really good poops from him too now that says one heck of a lot coming from him! Thoroughly recommend, and am recommending now to my training class clients for their lovelies too”

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Posted 7 years ago

“It's so easy with a subscription now, I don't have to worry about planning my orders in advance. Thank god for Poppy's Picnic. Superb team too”

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Posted 7 years ago

“Highly recommend - my dogs love this food :)”

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Posted 7 years ago

“Ok so I will admit I wasn't sure as my fussy eater hasn't previously been keen on veg - well we were both proved wrong. Fabulous service, fabulous food and yes Bubbles has been converted to veg See the post for today for her enjoying every last mouthful if there is any doubt. She loves the food. Loving Poppys”

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Posted 7 years ago

“Dogs loved them to but they where a bit sloppy in texture compared to the mince”

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Posted 7 years ago

“Buddy my golden retriever is now always so excited for his meals, he used to be so fussy... His coat is so shiny and his farts don't smell anymore. Thanks Poppy's Picnic!”

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Posted 7 years ago

“Helpful with what to order”

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Posted 7 years ago

“Arrived frozen in a small polystyrene enclosed box. I left the beef & bone complete meatballs out overnight to defrost. The next day I gave my 14 month old puppy 3 meatballs and I have never seen him so enthusiastic about food. It was a pleasure to watch him eat. I think the trail pack is a good way to introduce raw food to your dog as you get 3 different varieties for £10 which includes delivery.”

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Posted 7 years ago

“My dogs eat everything and leave nothing.”

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Posted 7 years ago

“I can't praise this company enough, the help and advice we had when putting our 8 week old puppy onto Poppies picnic was brilliant, it was so comforting to know that there was someone at the end of a phone or email with help and advice, even when Dylan was watching antiques roadshow, he even phoned me when the currier failed to deliver as I'd popped upstairs and didn't hear the door so that we could arrange redelivery, how good is that! Macie absolutely loves her food and she wolfs it down, it looks really good quality stuff and you can see the veggies etc that are in it. Top tip to defrost in the fridge so it keeps its shape better works brilliantly too. I would be more than happy to recommend this company and can't wait for them to develop more products.”

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Posted 7 years ago

“Buster loves the meatballs”

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Posted 7 years ago

“Excellent care and thought into their products”

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Posted 7 years ago

“Just the best - helpful staff answered my initial questions and helped me to make the transition. JonJon loves his new healthy diet. A big thank you!!”

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Posted 7 years ago

“My Shih Tzu had tried pretty much all the food you could think of & she was just not interested, she'd eat it for a few weeks then refuse to eat it anymore, she also suffered from upset tummies & loose stools. Then we rescued a Maltese Cross & he was exactly the same, I didn't know what to try but then I discovered Poppy's Picnic it's been a life changer! They both totally love your food, they literally lick the bowls cleaner than when they went down & have no more upset tummies & perfect stools (if stools can be perfect!) Feeding your food is so easy, no mess & I know its full of goodness & at long last both dogs are thriving. Also your customer service is amazing, Dylan you spared the time to discuss portion sizes and how much to feed & you were very helpful & so knowledgeable, thank you for helping to make my dogs so happy.”

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Posted 7 years ago

Poppy's Picnic is rated 4.9 based on 2,146 reviews