Poppy's Picnic Reviews

Name: Poppy's Picnic
Address: Manor Farm, Melksham, Melksham
Rating: 4.85

4.9 Rating 2,187 Reviews

97 %

of reviewers recommend Poppy's Picnic

Company Reviews

Metrics

Info

4.9

Based on 2,187 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

1380716599

Email:

paws@poppyspicnic.co.uk

Location:

Manor Farm, Melksham
Melksham
SN12 7QT

Poppy's Picnic 5 star review on 4th May 2025

Anonymous

Anonymous // 01/01/2019

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“Koko loves her Poppy's picnic. Delivery spot on.”

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Posted 6 years ago

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Wonderful news Tori - Thank you for sharing this with us. So pleased Koko is enjoying her food. Poppy says thank you too!

Posted 6 years ago

“Would highly recommend Poppy's Picnic, my very fussy dog loves the food - we used to hand feed her chicken but with Poppy's Picnic raw food the bowl is empty within seconds. Also the customer service is fantastic. Thank you Poppy's Picnic”

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Posted 6 years ago

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Hello Maxine , Thank you for the feed back! This makes us so proud of what we do. Super pleased that you have empty bowls.

Posted 6 years ago

“Amazing and very helpfull service and food our dog just love! !!”

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Posted 6 years ago

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So pleased we met your expectations - this is something we strive for! So pleased you have wagging tails. Much Kindness Poppy & Co

Posted 6 years ago

“Sid loves his meatballs, in fact they look good enough for us to eat! Decided to give you a try cos noticed in local paper, Swindon Advertiser, you had won an award and wanted to support a local business. Unfortunately we can't recycle black plastic though which is a shame, council will only take clear or white plastic. Were buying nuggets from petshop before but think Sid prefers your meatballs cos he wolfs them down. Will definitely continue to order from you 😊🐕”

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Posted 6 years ago

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Hello Aidan, We are currently working on our new environmentally friendly packaging , which will be with us soon. Being more ecological is something very close to our hearts. Please keep a look out for the big reveal! Poppy is so pleased that Sid is enjoying the meatballs. Much Kindness Poppy's Picnic

Posted 6 years ago

“We have 2 fussy dogs who are loving the Poppy’s Picnic meatballs. Delivery of the product was prompt and frozen, so straight in the freezer. The meat balls defrost well and are a good portion size. Both dogs clear their bowls, which is not normal for them. It has also settled our dogs sensitive stomach. There favourite seems to be the lamb flavour. We would definitely recommend.”

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Posted 6 years ago

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That's great news. We are so pleased that your two fussy dogs are enjoying Poppy's Picnic. Clear bowls are a great benefit of raw feeding. thanks for the feed back.

Posted 6 years ago

“Used poppies picnic raw food for my miniature schnauzer puppy.. he absolutely loves it. Service and deliver spot on too”

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Posted 6 years ago

“After an initial “not sure what this is, where is my kibble?’ (Literally the first meal) Willow took to her new food and by the third meal was wolfing it down. She has not been attracted to her own poo since starting to eat raw and has also not pooped as much.”

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Posted 6 years ago

“Dogs loved this food. It was delivered quickly and very well packaged. Easy instruction emailed before hand. Will definitely be buying again. Thank you Poppy’s picnic.”

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Posted 6 years ago

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Hello Cathy So pleased that your dog is enjoying Poppy's Picnic. Thank you for writing a lovely review. If you ever have any queries please contact us at Poppy's Picnic HQ. Much Kindness Debs and Poppy

Posted 6 years ago

“Best thing I did for our puppy. Bubbles loves them all. Thank you again, will be reordering very soon (as the packs go down) Highly recommend PPICNIC !”

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Posted 6 years ago

“Very good service food licked good and dogs all cleaned up their bowls nothing was left”

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Posted 6 years ago

“Quick delivery, excellent customer service, meatballs are well packaged my fussy dog loves them ❤🐶”

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Posted 6 years ago

“Great service”

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Posted 6 years ago

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Thanks, Julie, that's lovely to hear as feedback.

Posted 6 years ago

“We had so many problems with our pups tummy for the first 2 months. She probably had an infection leaving her tummy very sensitive and tried 4 different dry feeds with lengthy swapping processes. An overnight swap to Raw with Poppy’s Picnic gave us amazing results. Not more loose smelly stools or bad wind. I’m fact they are small, solid and odourless. Happy pup. Happy family!!”

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Posted 6 years ago

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Hi Nayana, Happy pup, happy family, happy Poppy! It's given us a great big smile to read your review and hear how our food has made a difference to your dog's health. We'd love to know some more about your experience as this could potentially help a small company such as ours, as well as other pet parents. Would you mind if our lovely Marketing Team got in touch? Much kindness, Deborah and Poppy.

Posted 6 years ago

“Order my Bailey's dog food and delivery was good and on time. Quality of the raw dog food was excellent and will be buying again from Poppy's Picnic again.”

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Posted 6 years ago

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Hello, Alan and Bailey! Thank you for sharing your fantastic feedback on our food. All our meat is of a quality you and I could eat and we think that's exactly what our precious dogs deserve :) . Glad to hear Bailey's enjoying it. Much kindness.

Posted 6 years ago

“Lottie is rather elderly Flatcoat with arthritis and cancer who needs a lot of drugs with her food and she is very fussy about food! But since putting her on Poppy’s picnic the bowl is clean every time and she actually beats the 3 year old terrier! So thank you Poppy!”

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Posted 6 years ago

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Poppy's thrilled that Lottie is loving her food, especially as she isn't having the easiest time health-wise. If we can be an enjoyable part of her day, that makes our hard word worthwhile. Much love to you both.

Posted 6 years ago

“The process was really good for ordering food. I was only upset with DPD delivery time first time round because I got the order delivered to my work because I wasn't going to be in during working hours and it got delivered at 9pm at night when my work was locked up. The staff over at puppys picnic where great though they rearranged the delivery for a better time the next day and only 1/4 of the order was defrosted. all in all its great value for money, and of course puppys picnic have nothing to do with prioritising DPD deliveries.”

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Posted 6 years ago

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Hi Stephen, Glad you found it easy-peasy to order and that we were able to help you out quickly with rearranging the delivery. Great to know that the food held its own! DPD know that our food needs to be delivered same-day as it's perishable goods and will always go out of their way to deliver, which unfortunately might be late on in the day. If this would be a problem at a workplace, we'd suggest at least flagging this in you order notes, or to guarantee it will be received, order to a home address such as a family member or neighbour's. Much kindness to you and your pup.

Posted 6 years ago

“I like the product but I like my dogs food in 500g boxes. For me your containers are to small.”

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Posted 6 years ago

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Hi Rowena, Glad to hear you like the product and clearly would like more of it! Our Mince currently comes in 450g packs, so only a little short of 500g, but we'll be looking into bigger packs in the future.

Posted 6 years ago

“Dogs enjoy the food”

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Posted 6 years ago

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Great to hear. Thanks for taking the time to review

Posted 6 years ago

“All 3 dogs loved it, 17 year old yorkie and my shih tzu and schnauzer. Schnauzer loved his bone! Arrived well packed and frozen, very easy to store and use 😀”

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Posted 6 years ago

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Hi Margaret, Poppy's Picnic aims to make it as easy as possible to feed raw food, so our tails are absolutely wagging to hear this feedback. Thanks so much for sharing your review.

Posted 6 years ago

“Ok, so being new to ordering from Poppy's Picnic, I didn't anticipate the size of the packets for the freezer, so a big rejig happened... lol On the whole, so far (only just been 3 days)... Molly (6 month old Dachshund) has taken really well to the swap, in fact she loves it so much she licks the bowl clean, again and again. And she loves her Ox heart treats.”

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Posted 6 years ago

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Aw, Tracey, so glad to hear Molly loves our food. Sorry it wasn't clear about the freezer space. Since your review we've upgraded our website with pictures advising on freezer size and how many packs will fit, so hopefully that will help others going forward.

Posted 6 years ago

Poppy's Picnic is rated 4.9 based on 2,187 reviews