Poppy's Picnic Reviews

Name: Poppy's Picnic
Address: Manor Farm, Melksham, Melksham
Rating: 4.85

4.9 Rating 2,173 Reviews

97 %

of reviewers recommend Poppy's Picnic

Company Reviews

Metrics

Info

4.9

Based on 2,173 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

1380716599

Email:

paws@poppyspicnic.co.uk

Location:

Manor Farm, Melksham
Melksham
SN12 7QT

Poppy's Picnic 5 star review on 4th May 2025

Anonymous

Anonymous // 01/01/2019

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“My dogs adore Poppy's Picnic food. They consume it in about 45 seconds!”

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Posted 6 years ago

“My dogs love it, all the flavours. Very convenient and easy to serve up. Every scrap is eaten and bowl licked. 4* this time as a few packs had splits in the trays but think this is down to the distribution and not Dylan and his pack. Will definitely buy again.”

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Posted 6 years ago

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Hi Neil So pleased that your dogs are wolfing down our tasty food. Its always a lovely feeling when you can serve up a bowl of pure raw happiness to our furry friends! Every pack is looked at before it is boxed for delivery. Maybe something happened in transit? Please let us know if it happens again. Much Kindness Debs and Poppy

Posted 6 years ago

“My labradoodle loves her Poppy’s Picnic”

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Posted 6 years ago

“Feeding my labrador with Poppys Picnic raw food has made a tremendous difference to his health, he is losing weight and has stopped him looking for food from the table. We have got him treats from Poppys Picnic along with the marrow bones which keep him satisfied. The only negative thing is your new website, spend to much time going round in circles.”

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Posted 6 years ago

“Looks good enough to eat.”

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Posted 6 years ago

“A excellent product. The only down side is responsive childish reply like sorry we are walking the dogs and poppy could be chasing rabbits etc. Please be more professional and not treat me like a child. The only other negative is the black packaging which cannot be recycled. Having said that it is a excellent product”

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Posted 6 years ago

“Since discovering and moving 100% ( apart from treats) to Poppy’s Picnic, Bailey has shown his appreciation of the good food he gets. No hesitation in eating it all. He is a fit and active dog, so a healthy no additives diet suits him best. We have noticed an improvement in his coat and general well being ( and as it says, his “poo” is consistent and less pongy). Apart from which Poppy has recruited excellent staff who are responsive, helpful and friendly.”

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Posted 6 years ago

“Great service, as always and the dogs love it”

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Posted 6 years ago

“Great food, great service. Always arrives on schedule. Megan loves the food and looks really well on it. Happy to recommend.”

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Posted 6 years ago

“Fabulous food. My puppy adores the meatballs, his brother who was on wet food now won't eat anything other than the raw meatballs which is a miracle as he is such a fussy eater. As for me, how easy is it to pop the meatballs into the fridge to thaw and then pop them in their dishes. Amazing.”

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Posted 6 years ago

“Dogs love the food and we like the service”

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Posted 6 years ago

“Excellent service. We made an error when ordering and this was quickly rectified. Products are very good and speedy delivery.”

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Posted 6 years ago

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Hi Keiron Hope you are well. We will always try our very best and more to help customers. So pleased our products are going down well! You must have lots and lots of wagging tails. Remember we are always here to help. Thanks for your custom . Much Kindness Debs and Poppy

Posted 6 years ago

“Fab service and great food”

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Posted 6 years ago

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Hello Emma Thanks for the lovely feedback. So pleased Poppy's Picnic is a firm favourite in your home. Much Kindness Debs and Poppy

Posted 6 years ago

“I had an issue with the new website and accessing my account I rang and was answered by Dylan who was more than helpful and I was sorted out within minutes It says a lot about the culture of a company when the boss answers customer queries...well done Ruby and George are excited for their delivery tomorrow I think the ability to select your own choices for your hamper is a brilliant addition to the service I did find the website a little confusing at first but I'm sure it will be easier next time I always recommend you...great product and service Keep up the good work Thank you from me and woods and licks from Ruby and George.”

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Posted 6 years ago

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Hello Kate, Ruby & George Thank you for the awesome feed back. Dylan is at the heart of everything we do. He enjoy's the customer service aspect of Poppy's Picnic and works across all departments. We do hope that Ruby & George are enjoying their food and getting the rawlicious experience! Please contact us with any other queries. Kisses from Poppy to Ruby & George Much Kindness Debs and Poppy

Posted 6 years ago

“Absolutely fantastic raw food. Easily explained, not like some of the companies that make it seem so complicated. Also fantastic value for money. My pug Merlin loves it so much!”

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Posted 6 years ago

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Hi Lauren & Merlin So pleased Merlin is enjoying Poppy's Picnic food. Dylan and Poppy have been working really hard to master the recipes! We pride ourselves on being the best we can be. Therefore love it when customers think we are doing it right! We hope Merlin continues to love Poppy's just like us. Much Kindness Debs and Poppy

Posted 6 years ago

“My pup continuously went off his mix of wet and dry food so I made the decision to switch to raw and felt poppy's picnic was the best option for us both to adjust to a raw diet. From his first meal I could seen how much he enjoyed it, the bowl was licked clean is seconds and he looked at me longingly for more. Meal time are now a his favourite time of the day. Switching was the best decision I could have made.”

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Posted 6 years ago

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Hi Holly I do hope your pup is continuing to thrive on Poppy's Picnic. It must be a joy to serve up a bowl of happiness - raw revolution the way nature intended. Please keep us posted on your pups development! Much Kindness Debs and Poppy

Posted 6 years ago

“Our rescue whippet Daisy is enjoying her meatballs! Thank you!”

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Posted 6 years ago

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Hello Kathy & Daisy We are delighted to hear that you are enjoying our meatballs. I do hope that you have settled nicely into your new home. Thank you for letting us know how delicious our meatballs are. Much Kindness Debs and Poppy

Posted 6 years ago

“I've been feeding raw for a while & cannot recommend Poppy's Picnic enough. Great customer service, great food & one happy dog.”

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Posted 6 years ago

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Hi Anonymous We really appreciate your feed back and so happy that you are pleased with us. I imagine it's bowls licked clean in your home at super speed . Much Kindness Debs and Poppy

Posted 6 years ago

“After having a chat with Dylan, he's suggested try raw dog food with a puppy of 16 weeks. Our poppy is so good with this food. Thanks to all at Poppys Picnic. Highly recommend to all.”

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Posted 6 years ago

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Hi Chris Thanks for your kind words. I do hope that our tasty balanced recipes will have your dogs tail wagging all the time! Much Kindness Debs and Poppy

Posted 6 years ago

“Our whippet, Daphne, has a delicate tummy which can be distressing for her and not too nice for us! We tried many types and brands (incl. very expensive ones) and nothing seemed to work for her. Eventually we found Poppy's and have never looked back. Daphne loves it and looks amazing on it too.”

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Posted 6 years ago

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Hi William & Daphne We are so pleased that Daphne is enjoying Poppy's Picnic food and that you are seeing the benefit of what a fresh raw diet can do for her. Big hug for Daphne from Poppy and her family. x

Posted 6 years ago

Poppy's Picnic is rated 4.9 based on 2,173 reviews