Poppy's Picnic Reviews

Name: Poppy's Picnic
Address: Manor Farm, Melksham, Melksham
Rating: 4.85

4.9 Rating 2,187 Reviews

97 %

of reviewers recommend Poppy's Picnic

Company Reviews

Metrics

Info

4.9

Based on 2,187 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Visit Website

Phone:

1380716599

Email:

paws@poppyspicnic.co.uk

Location:

Manor Farm, Melksham
Melksham
SN12 7QT

Poppy's Picnic 5 star review on 4th May 2025

Anonymous

Anonymous // 01/01/2019

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“The food is great, but I had to throw half of it away as it was practically defrosted by the time it got to me. My DPD delivery was after 4:30 and the food was already soggy. I did try my dog with the chicken but he was sick and I didn’t want to chance the rest. Beef and lamb ok so far.”

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Posted 6 years ago

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Dear Julia Thanks for your review. We are pleased that you feel that our food is great. This is lovely to hear. We are disappointed to learn that some of the top layer of your parcel had slightly defrosted. In the hot weather if you do find packs like this it's ok to put any with ice-crystals or that are cold to touch into the freezer. Any packs which are fully defrosted should be used first. Always feel free to contact us if you have any questions. Much Kindness Debs and Poppy

Posted 6 years ago

“Poppy’s Picnic transformed my little Thai rescue dog. Everything about her is better.... fur, weight, health, attitude, behaviour...absolutely the best raw food company out there!”

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Posted 6 years ago

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Dear Angela Thanks for the awesome feedback. We do strive to be the best we possibly can. It's wonderful news that your little Thai rescue dog is thriving on Poppy's Picnic. Please feel free to contact us at any time if you have any queries. Much Kindness Debs and Poppy X

Posted 6 years ago

“Always happy with any quibbles I’ve had with the company they sort it out wonderful people who always put our furbie friends first .well done to all the team who run poppies Picknic 🐾”

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Posted 6 years ago

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Hi Heather Thanks for your kind words. We are pleased that you are enjoying poppy's picnic . Much Kindness Debs and poppy

Posted 6 years ago

“always fantastic quality and first rate service. our dogs dance around when they see the packet come out”

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Posted 6 years ago

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Hi Jane We are so delighted that you and your furry friends think our food is pawfect ! It would be great to see a pic of them dancing around when the delivery arrives. Much Kindness Debs and Poppy

Posted 6 years ago

“I did query your use of plastic in your packaging but have been re-assured after talking to Debs that you are dealing with it and after completing your test you will be changing to more eco alternatives, SO 5 Stars from me xx”

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Posted 6 years ago

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Hi John so glad Jessie is enjoying the food , this is great to hear, and sorry you missed our reply to your message. we are actively working on fixing the package issue so please watch this space. Much Kindness Debs and Poppy x

Posted 6 years ago

“Our Daisy has been a fussy eater ever since we first took her home, constantly having to buy new types of tinned and dried food to find out what she would reliably eat but that status wasn't achieved until she began her diet of raw food. She has always and continues to enjoyed Poppy's Picnic.”

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Posted 6 years ago

“Always 5 star service. My bulldog has been fed Poppy’s since he was 9 weeks old. He’s now 2.5. Happy, healthy and a perfect weight. Always sits licking his lips at dinner time. Eats the lot. Ordering and delivery easy and customer service is always great. Don’t change!”

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Posted 6 years ago

“Poppy's has always been a firm favourite in our house.”

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Posted 6 years ago

“My dog was a fussy eater, but now her food I'd gone in seconds!, hopefully my little girl is expecting, so if all goes well her babies will be weaned onto Poppy's picnic, and their new parents will be encouraged to continue with it through their life. I believe raw food is the very best food for a dog, and Poppy's is so convenient.”

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Posted 6 years ago

“Our dog (Lowri) loves Poppy's so much - although I'm not sure how much she actually tastes it as she pretty much inhales it in seconds! I would definitely recommend Poppy's Picnic to anyone who has a dog with a sensitive tummy - Lowri has improved enormously in the few months we have been using it!”

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Posted 6 years ago

“Maisie sends heaps of thanks for her woofalicious meals.🐕”

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Posted 6 years ago

“Always thoroughly enjoyed by my gorgeous Labrador Princess. At nearly 10 years old, she is a healthy weight, with a silky smooth coat, all thanks to her raw diet.”

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Posted 6 years ago

“Delivered on time and both dogs really enjoy the raw food.”

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Posted 6 years ago

“good quality food, dog loves it, and always feel in an emergency I could make a nice pasta sauce from it , service/delivery alway excellent and on time, communication always helpful and quick , considering it's only a small business”

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Posted 6 years ago

“Ben loves his food”

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Posted 6 years ago

“Good to have raw food that is balanced so I don't have to think about it myself. Mentioned the plastic dishes previously, hoping for a change soon.”

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Posted 6 years ago

“My dogs love your food and I wouldn't want to change it. I have issues with your website (that you keep changing) I don't have enough freezer room for 32 packs and the drop to 18 is not convenient, I've ordered other sized packs before but couldn't find how to on your recent web pages. At the moment I'm going for an 18 pack and adding other food so I don't have to pay more for extra deliveries. Why have you excluded our choice for pack size?”

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Posted 6 years ago

“Great speedy delivery. Food was still chilled. Our dog loves Poppy’s Picnic food. They have such a great selection of products too”

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Posted 6 years ago

“We love the quality of the product. Are there any plans to reduce the level of plastic. Could the food not be vacuumed packed? I hate those tray.”

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Posted 6 years ago

“Merlin Guinevere and Rosie love the food but find chicken hard to find interesting and always have to jazz it up with frankfurter to get them To eat it!”

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Posted 6 years ago

Poppy's Picnic is rated 4.9 based on 2,187 reviews