Poppy's Picnic Reviews

Name: Poppy's Picnic
Address: Manor Farm, Melksham, Melksham
Rating: 4.85

4.9 Rating 2,173 Reviews

97 %

of reviewers recommend Poppy's Picnic

Company Reviews

Metrics

Info

4.9

Based on 2,173 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

$Read Poppy\'s Picnic Reviews$

Visit Website

Phone:

1380716599

Email:

paws@poppyspicnic.co.uk

Location:

Manor Farm, Melksham
Melksham
SN12 7QT

Poppy's Picnic 5 star review on 4th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From the moment I called and spoke to customer services I was hooked by Poppy's Picnic; the lady I spoke with was very knowledgable and a pleasure to deal with, answering my concerns about Arthur (a fussy eater) and feeding raw, then guiding me through the ordering process. I've reordered since as the food has gone down a treat - and I have to say, having initially been put off by the idea of feeding raw, the quality and texture of Poppy's is excellent and not sloppy/bloody at all (phew!). Can't recommend it enough! Michael”

Helpful Report

Posted 6 years ago

“My Bobby was such a fussy eater but now he can't get enough of his yummy meatballs :)”

Helpful Report

Posted 6 years ago

$Read Poppy\'s Picnic Reviews$

Hello Emma and Bobby We hear a lot about fussy eating dogs and how Poppy's Picnic has changed this. Yes - our meatballs are convenient, tasty and are easy to portion. They are good to take out with you too! Woof woof and a waggy tail to Bobby from Poppy x Much Kindness Debs and Poppy

Posted 6 years ago

“I would just like to say my fourth Poppy's Picnic hamper has arrived . Big shout to the fantastic customer service team . Nothing is too much trouble. Always happy to help regardless of the time of day . My Willow's coat is shiny and has much more energy and vitality. Thanks Poppy's Picnic . xx”

Helpful Report

Posted 6 years ago

$Read Poppy\'s Picnic Reviews$

Sharin & Willow So pleased that Willow is enjoying Poppy's Picnic and that you have seen a remarkable difference in her energy and vitality. Poppy says a big thank you! Much Kindness Debs

Posted 6 years ago

“Second box arrived and food has changed our doggies lives. customer support ace too”

Helpful Report

Posted 6 years ago

$Read Poppy\'s Picnic Reviews$

This is wonderful David. We are really happy that your dogs are enjoying the food. Much Kindness Debs and Poppy

Posted 6 years ago

“My dogs LOVE this food. Such a releif to find a food they like this much. It's been a bit of a trial as they are both rather fussy! Everyone's happy!”

Helpful Report

Posted 6 years ago

$Read Poppy\'s Picnic Reviews$

Dear Georgina So glad that your dogs love the food. This is just splendid! Much Kindness Debs and Poppy

Posted 6 years ago

“Great Quality & Service.”

Helpful Report

Posted 6 years ago

$Read Poppy\'s Picnic Reviews$

Hello Sarah Thanks for complementing us on our service and the quality of food. We strive to be the best we can and want you to have a lovely experience with us. Much Kindness Debs and Poppy

Posted 6 years ago

“Sherlock is loving his Poppy’s Picnic”

Helpful Report

Posted 6 years ago

$Read Poppy\'s Picnic Reviews$

Woof woof Sherlock - I am so pleased that you are enjoying my food! It makes my tail wag all day long. Have you tasted my tasty treats? They make perfect gifts. Much Kindness Poppy

Posted 6 years ago

“Jasmine absolutely devours poppy's picnic food. She is a very fussy eater & chicken mad. Has been on another raw food for quite a while but went completely off it. She's not very food oriented but comes & asks for her poppy's food.”

Helpful Report

Posted 6 years ago

$Read Poppy\'s Picnic Reviews$

Hi Linda & Jasmine That is wonderful news - we are so pleased that Jasmine is enjoying her food. Much Kindness Debs and Poppy

Posted 6 years ago

“Delivered on time Lucy loves it would reccomend to anyone wanting to raw feed x”

Helpful Report

Posted 6 years ago

$Read Poppy\'s Picnic Reviews$

Hello Gillian Thanks for sharing this . We are absolutely delighted that Lucy is loving our food. Poppy will be so pleased! Much kindness Debs and Poppy

Posted 6 years ago

“My 3 year old cockapoo has been eating raw for over a year now, Poppy's Picnic is by far her favourite.”

Helpful Report

Posted 6 years ago

$Read Poppy\'s Picnic Reviews$

Hi Carolyn Poppy and everyone at Poppy's Picnic are delighted that your cockapoo is enjoying our food. This is excellent news and thanks for sharing. Much Kindness and a big waggy tail from Poppy Debs and Poppy

Posted 6 years ago

“Excellent food. I almost felt I could eat it myself. No smell. Dogs absolutely love it. The one they were on before(from a very well known raw food brand) was so smelly & was always swimming in blood & gore!! The reason we changed was because our one dog was itching all of the time, she has now stopped itching!! It makes me wonder about the production of this mass produced raw food!!! I cannot praise this company enough. I have stopped heaving when I am feeding my dogs & feel happy that they are really enjoying it”

Helpful Report

Posted 6 years ago

$Read Poppy\'s Picnic Reviews$

Hello Joy Thanks for your wonderful comments. We are so pleased that you have seen a difference in the wellbeing of your dogs. Customers do often tell us that they see a remarkable difference in the condition of their dogs coat and skin. I am so pleased that they are enjoying the food. Much Kindness Debs and Poppy

Posted 6 years ago

“Excellent food and an excellent service. Very accommodating. Thank you Poppy!”

Helpful Report

Posted 6 years ago

$Read Poppy\'s Picnic Reviews$

Hi Tom Thanks so much for your lovely feed back. It makes us very proud to know that we are looking after all our little furry friends and pet parents! Much Kindness Debs and Poppy

Posted 6 years ago

“Both my pups enjoy Poppys Picnic and have done so for the last eighteen months or more. I am extremely pleased with the help and their prompt replies to any queries or questions that I may have. I have found this company very helpful and the food is loved by my pups.”

Helpful Report

Posted 6 years ago

$Read Poppy\'s Picnic Reviews$

Hi Margaret Thank you for the feed back. We are delighted to hear that your pups are thriving on poppy's picnic. It means a lot to us as a company that you find our customer service and food excellent. Much Kindness Debs and Poppy

Posted 6 years ago

“Brilliant customer service - so quick and helpful. My dog loves the food too!”

Helpful Report

Posted 6 years ago

$Read Poppy\'s Picnic Reviews$

Hi Anonymous Thanks so much for the lovely review. So glad your dog likes Poppy's Picnic too! Much Kindness Debs and Poppy

Posted 6 years ago

“Excellent quality and always arrives frozen, whether we have it delivered to our home address or our holiday address. Bailey likes his Poppys Picnic so much, that, if we haven’t had our dinner by 17:00, he reminds us what time it is. When we have had our dinner, it’s then time for Bailey to eat his. Again, when we have eaten our food, he let’s us know it’s now his turn.”

Helpful Report

Posted 6 years ago

$Read Poppy\'s Picnic Reviews$

Hello Brian and Bailey WOW! Thanks so much. We are absolutely delighted that Bailey enjoy's Poppy's Picnic and that the food arrives frozen and on time. It's the same with Poppy, Kate , Gaby and slipper - they remind us when it's breakfast and dinner time! Much Kindness Debs and Poppy

Posted 6 years ago

“Great service, but I’m afraid my dog is not keen. Back to cooked and kibble for him.”

Helpful Report

Posted 6 years ago

$Read Poppy\'s Picnic Reviews$

Hello Sandra Sorry to hear that your dog hasn't taken to Poppy's Picnic food. We have come across this before and happily helped others to switch. Some dogs can take their time adjusting to any changes in their diet - so it may be worth persevering. You could ( if you want to introduce an occasional freshness) and still feed dry or cooked food remove 2 tablespoons of dry and add 1 tablespoon of raw. This is what we called now and then feeders. Please let us know how you get on. Much Kindness Debs and Poppy

Posted 6 years ago

“Food quality is fantastic, packaging is good quality, but could be better in hotter months of the year as I find some food is defrosted by the time it’s delivered. Refrigerated transportation or at least a change from sweltering hot vans might help.”

Helpful Report

Posted 6 years ago

$Read Poppy\'s Picnic Reviews$

Hello Kirsty Thanks for your kind words and we are really pleased that your dog is enjoying Poppy's picnic. Sometimes the top layers defrost slightly. The food is still safe to store back in the freezer or defrost fully to use, a long as the contents do not go over 4 degrees celcius. Our insulated courier boxes have been specially designed for 48 hour transport time, and each pack keeps the other pack cold – a bit like when we huddle together to keep warm! Much Kindness Debs and Poppy

Posted 6 years ago

“Great service. Always on time and our dog loves the food”

Helpful Report

Posted 6 years ago

$Read Poppy\'s Picnic Reviews$

Hi Jonathan Thanks for the feedback. So pleased your dog is enjoying the food. Much kindness Debs and Poppy

Posted 6 years ago

“Nina loves it with a few added vegetables”

Helpful Report

Posted 6 years ago

$Read Poppy\'s Picnic Reviews$

Hello Geoff & Nina We are so chuffed that you are enjoying our food. Yes - vegetables are always a good addition. Poppy and her daughters love a little strawberry and raspberry too! Much Kindness Debs and Poppy

Posted 6 years ago

“I've tried other makes of raw food but my two love the texture of Poppy's Picnic and they are so healthy on it too! Also the team are so helpful if I need to vary my subscription.”

Helpful Report

Posted 6 years ago

$Read Poppy\'s Picnic Reviews$

Hello Stephanie Thank you for your amazing feedback. We are pleased that your dogs are doing well and enjoying Poppy's Picnic. Our quality raw meat, bone, liver, kidney, garden vegetables and health boosting herbs and botanicals will help to keep them in tip top condition! We are flexible with our subscriptions because we recognise that not every one is the same. Much Kindness Debs and Poppy

Posted 6 years ago

Poppy's Picnic is rated 4.9 based on 2,173 reviews