Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.57

4.6 Rating 13,347 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,347 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality Service, Managed to mess up my order as I’m basically stupid. Emailed sales and Gosia just fixed it, machine arrived today and will be in use tomorrow 😁”

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Posted 1 year ago

“Excellent service, quick delivery and a great price. I had a problem and Gosia from sales sorted it with no problem kept me informed. Overall a great customer experience.”

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Posted 1 year ago

“Good service good prices”

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Posted 1 year ago

“Easy ordering. Fast delivery.”

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Posted 1 year ago

“I have ordered tools from this company more than once, I can say that this company is worthy of attention 👍”

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Posted 1 year ago

“Brilliant service and an unbeatable price. £££££'s less than the competition for the exact same item ( Clarke bench pillar drill ). Delivered rapidly and securely, and with great communication. Will look here for any tools required in the future. Thank you.”

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Posted 1 year ago

“fast delivery, product as described”

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Posted 1 year ago

“Excellent to deal with - really competitive pricing - well packaged and super-fast delivery - even the 'Standard' delivery option turned out to be just 2 days!”

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Posted 1 year ago

“I needed some Plastikote, stone fleck paint. The colour I needed was not available at my local stores. PowerTools Direct had the colour I wanted and it was still cheaper than the stores with p&p. Easy to order did not need to contact them as they emailed several times with updates.”

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Posted 1 year ago

“Great price for a product that is highly recommended. Easy to use website with no hidden charges and super fast delivery with great communication. A+”

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Posted 1 year ago

“The purchase was straight forward and a quick delivery promised. The item arrived bang on time and well wrapped to prevent any damage. A simple and efficient transaction from start to finish, will use this company again.”

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Posted 1 year ago

“Superb service”

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Posted 1 year ago

“Good communication, great price and service”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Items arrived on time well packaged as stated very good value pleased with item and seller only down side postal service left the package on top step in the rain did not ring door bell luckily i checked the front so it did not get to wet ( cardboad box)”

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Posted 1 year ago

“Very happy good prices excellent service”

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Posted 1 year ago

“Ordering was hassle free. Delivery was on date stated. Very good product. Thanks”

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Posted 1 year ago

“Products arrived quickly and are as described. Thank you”

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Posted 1 year ago

“Fantastic item post a bit expensive for the item I ordered service was good.”

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Posted 1 year ago

“Good prices, good delivery, will use again.”

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Posted 1 year ago

Power Tools Direct is rated 4.6 based on 13,347 reviews