Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.57

4.6 Rating 13,347 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,347 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt and effective service.”

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Posted 1 year ago

“Excellent service from Power Tools Direct. Item exactly as described, and Fast Delivery. Will buy from again. Thank You.”

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Posted 1 year ago

“The only thing I can say is it came on time, not very well made did not fit together very well and the 300W motor is as powerful as a !!!!!!!!!!! It works as good as a motor of about 150W, the blower is good!!! I have been trying to collect the leaves up today (Tue 5th March 2024) it did but I had to keep going over the same ground a few times to get them up. But this is defiantly a case of what you pay is what you get (cheap and nasty)”

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Posted 1 year ago

“I've got to be honest, after reading some of the very negative reviews, I was hesitant on placing an order with Power Tools Direct. However, my selected item was in stock, at a good price, with a supposedly prompt delivery and I was offered a discount voucher. I ended up paying for Express Delivery ( as you need to spend £250 ex vat to qualify for Free delivery) and I am pleased to report that the item arrived at 09:30 the following morning! I did have to contact Customer Services with a query/problem and received a prompt, polite, helpful, constructive and positive reply. I am very pleased with my purchase and from my personal point of view, I have absolutely no hesitation in recommending Power tools Direct!”

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Posted 1 year ago

“Website was straightforward to use for ordering, price very competitive and delivery charges were reasonable, ie even with delivery added the total cost was still below competition. All in all, excellent value and service. I'll watch the website for future relevant purchases.”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Left back in stock notification. Powertools duly notified be when back. Ordered items and they arrived very quickly. Thanks.”

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Posted 1 year ago

“Goods were supplied at a reasonable cost and on time.”

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Posted 1 year ago

“Excellent service, easy to use website”

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Posted 1 year ago

“Great prices and quick delivery. Will use again.”

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Posted 1 year ago

“Good competitive prices and good service, recommended website for shopping.”

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Posted 1 year ago

“All good hassle free.”

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Posted 1 year ago

“I ordered power washer in Monday and here by Friday to the very far north of Scotland. Delivery company first class in keeping me informed. No faults what so ever. Machine up and running.”

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Posted 1 year ago

“Great price and great service”

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Posted 1 year ago

“great price and very fast delivery -will be using you again”

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Posted 1 year ago

“loppers arrived quickly”

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Posted 1 year ago

“Item arrived on time very well packed. Thank you”

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Posted 1 year ago

“Fast delivery very happy quality product”

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Posted 1 year ago

“Item received as stated on delivery schedule. Pleased with purchase.”

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Posted 1 year ago

“Ordered a drag fork for use in ditch maintenance. The quality is excellent, better than I expected”

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Posted 1 year ago

Power Tools Direct is rated 4.6 based on 13,347 reviews