Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.54

4.5 Rating 13,741 Reviews

93 %

of reviewers recommend Power Tools Direct

4.5

Based on 13,741 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect watering cans. Excellent quality and service. Will be buying more.”

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Posted 4 years ago

“Very good service - prompt delivery. Would use them again.”

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Posted 4 years ago

“The goods arrived on time and were as described. They were well packed.”

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Posted 4 years ago

“Quick and efficient service”

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Posted 4 years ago

“good service, but a shame delivery is costly, I was buying adhesive spray.”

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Posted 4 years ago

“Very easy to deal with, items arrived quickly, would deal with again”

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Posted 4 years ago

“Good service. The package arrived earlier than stated. I will use this company again.”

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Posted 4 years ago

“Prompt. efficient and good product at a fair price Thank you John 3:16”

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Posted 4 years ago

“Delivery on time at reasonable price”

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Posted 4 years ago

“Item arrived damaged, sent photos and asked for a replacement and collect the damaged item at the same time so I wouldn't loose money taking time off work, company refused, poor customer care.”

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Posted 4 years ago

“Purchased Black and Decker GLC3630L20 cordless grass Strimmer from Power tools direct. Excellent service, competitive price, great communication and very fast delivery. Thank you”

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Posted 4 years ago

“Very professional company Would highly recommend to all. 100 %”

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Posted 4 years ago

“Quick and easy purchase. Arrived pretty quickly and as per expectations. Nicely wrapped and a good price. Happy days!”

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Posted 4 years ago

“Great company 👌 Order was processed in seconds and delivery arrived exactly as advised. Would definitely recommend this company and will use again myself”

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Posted 4 years ago

“Great product, excellent customer service !”

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Posted 4 years ago

“Good prices and fast delivery.”

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Posted 4 years ago

“Unfortunately my original order was damaged in transit. The company offered a refund or replacement. The replacement arrived within a few days.”

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Posted 4 years ago

“Paid extra for quick delivery and they delivered! Good price. I liked the fact that it was made very clear upfront that the grinder did not come with cutting discs and I purchased these these at the same time so I was not disappointed when I opened the box. Not like some other sites. Thank you. Appreciated”

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Posted 4 years ago

“bought a floor standing Clarke automotive spring compressor ( heavy ) package was poorly packed in fact DPD had to tape package heavily in order to deliver . Also qty 2 different fixing bolts were missing.... price on the other hand was competitive as was delivery lead time”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

Power Tools Direct is rated 4.5 based on 13,741 reviews