Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.54

4.5 Rating 13,741 Reviews

93 %

of reviewers recommend Power Tools Direct

4.5

Based on 13,741 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with my recent purchase. It was well priced and delivered quickly.”

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Posted 4 years ago

“Top class service”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Items are very competitively priced, with reasonable delivery charges. Items are delivered quickly and well packaged as well. The only problems I found was that due to Covid phones are unmanned, it also took three emails to get an invoice, if it wasn't for that, I'd have given 5 stars.”

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Posted 4 years ago

“Great correspondence,geat price,goods arrived very quickly”

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Posted 4 years ago

“good value and service”

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Posted 4 years ago

“I have already replied with feedback. ( negative ) And now you havd asked me for feedback again.”

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Posted 4 years ago

“Easy to order and prompt delivery”

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Posted 4 years ago

“No stars I’m afraid, placed the order, must be about 2 weeks ago and still my payment is pending and received nothing”

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Posted 4 years ago

“superfast service , product as described with a reasonable price”

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Posted 4 years ago

“Efficient service. Quality tools at competitive prices and delivered as promised”

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Posted 4 years ago

“Very good service”

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Posted 4 years ago

“Easy and efficient”

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Posted 4 years ago

“Delivery and service along with the product was excellent. 😃😃😃😃😃😃”

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Posted 4 years ago

“Goods tools and prices. Excellent service. What’s not to like.”

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Posted 4 years ago

“Purchased a well priced Gardena auto hose reel. My wife loves it no more bending down or trouble winding it up”

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Posted 4 years ago

“Fast delivery. Quality item. Many thanks.”

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Posted 4 years ago

“Ordered my pressure washer from this site expecting it to come within 5 days came within 3 so very happy, product is really good quality and came with all bits specified, will definitely be using this site again, very happy customer.”

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Posted 4 years ago

“Prompt delivery and item well protected”

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Posted 4 years ago

“We ordered a saw last October 2020 and to date have not received it. Received this rating when i sent an email to find out if or when we will actually receive it. Very annoying that they take your payment in the knowledge that they do not actually have one”

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Posted 4 years ago

Power Tools Direct is rated 4.5 based on 13,741 reviews