Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.51

4.5 Rating 14,012 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 14,012 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time using Power Tools Direct so all I can really say is good service and no problems. 👍🏻”

Helpful Report

Posted 4 years ago

“good quality products and fast delivery.”

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Posted 4 years ago

“Hello, Quality of product is Good.”

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Posted 4 years ago

“Sadly the delivered item was damaged in the post but the response and quick demonstrates professional and helpful service. Thank you John”

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Posted 4 years ago

“I ordered a puddle pump number; 1000307947 10 days ago and still have not had my delivery. Not only that but I have been unable to contact anyone. I have since had to buy another puddle pump from Amazon and got it the next day. Disgraceful service from you and you did not have the good manners to email me as to why you have not delivered my pump. I now wish to cancel it from you and will never buy from you again. regards Lord Barnett-Levy”

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Posted 4 years ago

“Good price and fast delivery. Easy to use website. No problems.”

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Posted 4 years ago

“Spade has an angle not shown in picture & not good”

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Posted 4 years ago

“Great product at a great price. Would definitely use again.”

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Posted 4 years ago

“Ordered,delivered in good time, great quality. Just what we wanted.”

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Posted 4 years ago

“Haven't received my order after 7 days ,no reply to my emails.”

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Posted 4 years ago

“Very helpful”

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Posted 4 years ago

“Easy ordering, competitive prices, good delivery. Thanks”

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Posted 4 years ago

“The whole transaction went most smoothly, I can't fault their service.”

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Posted 4 years ago

“The service from Power Tools Direct was fair and reasonable, unfortunately the item I ordered was out of stock. The response from PTD was professional and above reproach, they refunded the purchase price immediately. Thank you for your honest approach to online sales. Well done Power Tools Direct”

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Posted 4 years ago

“Dispatched on time and delivered when promised. Great service all round.”

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Posted 4 years ago

“Other than my purchase not being the subject of a confirmation email, everything went smoothly.”

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Posted 4 years ago

“Great price, fast delivery, plenty of choice.”

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Posted 4 years ago

“Quick service.”

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Posted 4 years ago

“Great bag for my bike tools and fast delivery.”

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Posted 4 years ago

“Placed an order of spray paint. There was a problem with stock. 3 days later I was informed I would not be getting my items”

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Posted 4 years ago

Power Tools Direct is rated 4.5 based on 14,012 reviews