Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.54

4.5 Rating 13,742 Reviews

93 %

of reviewers recommend Power Tools Direct

4.5

Based on 13,742 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We ordered a saw last October 2020 and to date have not received it. Received this rating when i sent an email to find out if or when we will actually receive it. Very annoying that they take your payment in the knowledge that they do not actually have one”

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Posted 4 years ago

“Would highly recommend Power Tools Direct very helpful company”

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Posted 4 years ago

“Reliable prompt service”

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Posted 4 years ago

“Speedy service, good communication”

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Posted 4 years ago

“Fast delivery great item and fair price,highly recommended”

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Posted 4 years ago

“Delivery was very quick and the item was well wrapped and arrived safely. Looks just what I'm needing. Excellent service.”

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Posted 4 years ago

“Good site and prompt delivery”

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Posted 4 years ago

“Items received on time, and although packaging was good one item of the six was damaged not sure if this was done in shipping or it was sent out like it. Item was still ok to keep and I don’t think it worth getting on to them about this.”

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Posted 4 years ago

“I think this is a scamming web site I ordered a part for my compressor and I’ve been waiting for it for the past week and I payed for Special fast deliver as well. I asked for a tracking number and they told me to wait and it’s been 7 days now . 😡🤬!!”

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Posted 4 years ago

“Fast and efficient, great service”

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Posted 4 years ago

“Pleased with purchase good value for money.”

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Posted 4 years ago

“Good service quick delivery.”

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Posted 4 years ago

“Excellent product, thank you”

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Posted 4 years ago

“delivery could have been a little sooner but the best price out there”

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Posted 4 years ago

“Great service & price, thank you”

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Posted 4 years ago

“Website shop not so easy to use. Once found products you want the checkout procedure is easy. The order and shipment is confirmed. The product is well packaged.”

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Posted 4 years ago

“Very excellent”

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Posted 4 years ago

“Quick service at the right price.”

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Posted 4 years ago

“Paid for 2-3 days delivery after 2 weeks still waiting, seemingly only had 4 out of 5 of the items I ordered but nobody thought about phoning”

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Posted 4 years ago

“Ordered items for a job 2/3 days dilivery now 8 days have as passed and still not arrived.lost job on the back of this don’t take phone calls and don’t answer emails shop elsewhere people absolutel let downs. tracking number they sent don’t exist”

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Posted 4 years ago

Power Tools Direct is rated 4.5 based on 13,742 reviews