Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.51

4.5 Rating 14,011 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 14,011 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

Write Your review

Tell us how Power Tools Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, products delivered as advised & good value.”

Helpful Report

Posted 4 years ago

“Very slow delivery”

Helpful Report

Posted 4 years ago

“Excellent service & fast delivery Definitely recommend”

Helpful Report

Posted 4 years ago

“Great value Great service”

Helpful Report

Posted 4 years ago

“Products are as described, will be using these again in the future.”

Helpful Report

Posted 4 years ago

“The right product at a competitive price, simple ordering system, quick delivery.”

Helpful Report

Posted 4 years ago

“BEWARE, they promise delivery in 3-5 days, your order then fails to turn up, you chase them, they reply when they feel like it, only to tell you some BS story about staff shortages, BEWARE, JOB FINISHED BEFORE FIXING ARRIVED.”

Helpful Report

Posted 4 years ago

“Great price, great product, quick delivery.”

Helpful Report

Posted 4 years ago

“Exactly as described, delivery as standard. Worked well”

Helpful Report

Posted 4 years ago

“Great tools at very good prices - recommended”

Helpful Report

Posted 4 years ago

“Swift delivery of the coir discs for using in plant pots. Items as shown on the website, not used yet but I’m sure they will be perfect.”

Helpful Report

Posted 4 years ago

“Very good website, easy to use, information about purchasing and postage all displayed. Tracking information sent quickly, very good service all round.”

Helpful Report

Posted 4 years ago

“Good price very competitive, but on original order 2 -3 day delivery 3 weeks later get the order , not good for my company”

Helpful Report

Posted 4 years ago

“Ordered on the 3rd July with express 2/3 day delivery. Used this seller due to delivery times. I chased the order on 8 July and received confirmation on the 9th that it had been dispatched and delivery would be the 12th July. The job will be finished before the tool arrives. I received an email advising that the delay was due to staff shortages at the warehouse. They are still promising 2/3 day deliveries. Don’t use if you require your tools for a specific job you have scheduled. I’m not one for reviews or complaining but this has annoyed me.”

Helpful Report

Posted 4 years ago

“Arrived on time Good communication”

Helpful Report

Posted 4 years ago

“Always prompt, professional and reasonably priced in my experience”

Helpful Report

Posted 4 years ago

“Good price. Quick delivery.”

Helpful Report

Posted 4 years ago

“Trouble free service. Value for money product.”

Helpful Report

Posted 4 years ago

“Very poor service. Paid extra for a 3-5 day Express service. 8 days later item got despatched arrived on 9th day. This was only after getting PayPal to step in ! Tried calling, nobody answering phones as all working from home according to voicemail.”

Helpful Report

Posted 4 years ago

“First time using Power Tools Direct so all I can really say is good service and no problems. 👍🏻”

Helpful Report

Posted 4 years ago

Power Tools Direct is rated 4.5 based on 14,011 reviews