Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.56

4.6 Rating 13,513 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,513 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery could be quicker”

Helpful Report

Posted 4 years ago

“Bought a garage battery charger it was cheaper than anywhere else I could find. Turned up before expected and in a running workshop this matters 👍”

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Posted 4 years ago

“Excellent service and product. Really impressed”

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Posted 4 years ago

“Quick and easy Transaction Fast delivery and the right price”

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Posted 4 years ago

“Excellent service. Great value prices and speed of delivery.”

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Posted 4 years ago

“Excellent service and delivery”

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Posted 4 years ago

“excellent sevice”

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Posted 4 years ago

“Not at all good paid for 2-3 day delivery and products turned up 3 weeks and 3 days later with products missing. Never again.”

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Posted 4 years ago

“The only criticism of the company is that they didn’t use wrapping tape labelled fragile or glass. The paint I ordered was very well wrapped in bubble wrap, fortunately as the delivery driver thought it was okay to drop the package over a 6’6” gate onto block paving. How the tins survived I’ll never know, they were every shape you can think of.”

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Posted 4 years ago

“Very quick delivery but some minor damage. No warning of when goods to be delivered.”

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Posted 4 years ago

“had problems with deleriving and comms - but infairness recovered really well and quickly - even sent me a money off wine voucher!! about to order from them again and hoping it goes wrong!?! trust worthy , care about your custom - deserve to be bought from - well done thing always can go wrong you guys recovered marvellously”

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Posted 4 years ago

“Best price for a long pruner”

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Posted 4 years ago

“Paid money after they said item was in stock only to find out 4 days later it was out of stock”

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Posted 4 years ago

“The company were very quick to answer a question I had about this product. I ordered it Tuesday evening and it was delivered on Friday morning. Very good service and plenty of communication regarding my order.”

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Posted 4 years ago

“I ordered a winged weeder from Power Tools Direct recently and I’m very pleased with it. Admittedly, I’ve only used it twice so far but I think it’s a must have for anyone that has weeds growing between paving slabs. It’s a good price, the item was dispatched very quickly and when DHL lost it in transit somehow, Power Tools sent a replacement very quickly. I’m impressed with the service I received, Gosia was very helpful and efficient. and The quality of the weeder for the price is also impressive. I will recommend Power Tools.”

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Posted 4 years ago

“Quick delivery at a good price.”

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Posted 4 years ago

“Quick service and excellent bulb planter tool.”

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Posted 4 years ago

“Right product right price good del prices what more could you ask”

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Posted 4 years ago

“Excellent bargain price compared to other places over the internet and delivered quickly! Great tracking service for delivery too 🙌”

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Posted 4 years ago

“Great service. Item received next day as promised.”

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Posted 4 years ago

Power Tools Direct is rated 4.6 based on 13,513 reviews