Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.49

4.5 Rating 14,309 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 14,309 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery!”

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Posted 4 years ago

“I received my items 2 days late, it would of been longer if I hadn't contacted them to ask why I hadn't received them.”

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Posted 4 years ago

“Prompt delivery”

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Posted 4 years ago

“75mm screws were terrible every second screw was bent and didn't screw in properly 80mm concrete screws were as expected”

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Posted 4 years ago

“The small spade I bought was delivered promptly and in minimum wrapping. It does the job really well and is easy to handle in a small garden by an elderly lady. The price was great, having compared it to the exact model in other places. Excellent quality too. I hope it will last for at least as long as it’s predecessor which worked well for over 15 years.”

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Posted 4 years ago

“Customer service needs attention, contact number on site is not answered. Email only, which was not answered particularly swiftly. Products took a week to arrive despite quoting a 2-3 day delivery window. Items badly wrapped for transport, black plastic wrap used which is not recyclable. Shame as pricing is competitive.”

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Posted 4 years ago

“Service price and delivery very good many thanks”

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Posted 4 years ago

“Great product but slow and pricey delivery.”

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Posted 4 years ago

“Delivery stated 2-3 days shipping wasn’t posted for 3 days after ordering took week and half to get parcel after having to go collect parcel myself as dhl never delivered the parcel! Oh and £17 for delivery will not use again also level ordered was shrink wrapped to outside of parcel and was damaged.”

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Posted 4 years ago

“It was all fine but ultimately it was let down by the delivery driver failing to allow enough time for us to answer the door. This meant that we had to wait a further day & then make a separate journey to another village several miles away. The inconvenience we suffered was therefore caused by the driver`s impatience.”

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Posted 4 years ago

“Great product and service, no complaints.”

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Posted 4 years ago

“Wrong items sent and original order not completed”

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Posted 4 years ago

“I ordered all in one metal paint for our rusty caravan steps. Ordering was easy and the paint arrived well packaged and when expected. The paint is easy to apply and covers well. The photo shows the steps after one coat.”

Power Tools Direct 5 star review on 13th April 2022

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Prompt service”

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Posted 4 years ago

“It was easy to order and the delivery was good too.”

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Posted 4 years ago

“Great prices”

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Posted 4 years ago

“I bought Curinol fence protector and it arrived well packaged and delivered when stated.”

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Posted 4 years ago

“Does what it says, makes a nice change 👍”

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Posted 4 years ago

“Great Bosch power washer, great service, very many thanks.”

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Posted 4 years ago

Power Tools Direct is rated 4.5 based on 14,309 reviews