Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.55

4.6 Rating 13,646 Reviews

93 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,646 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There is no value for the money I paid for this item. The quality wasn't in my expectation.”

Helpful Report

Posted 4 years ago

“Items delivered as ordered and on time. Unfortunately, one of the boxes had suffered damage in transit and some of the contents were missing. Quickly resolved by Power Tools with a refund as replacements were long lead items.”

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Posted 4 years ago

“good quick delivery many thanks”

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Posted 4 years ago

“Great service and great prices. Delivery was faster than I expected. Thank you”

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Posted 4 years ago

“Perfect transaction and delivery! Advised when new stock would available, very customer friendly.”

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Posted 4 years ago

“Goods as described and delivered on time.”

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Posted 4 years ago

“A pleasant transaction and service”

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Posted 4 years ago

“I bought 4 clamps but one broke when I used it. I sent Power Tools an email and they replaced it straight away”

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Posted 4 years ago

“Tools received in good working order and on time”

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Posted 4 years ago

“I never recelieved my parcel dhl leftvitbon my doorstep and its been stolen”

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Posted 4 years ago

“Quick delivery and best price on the market for the welder I purchased, recommend to a friend and got the same service.”

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Posted 4 years ago

“ordered screws that i desperately needed, paid the additional postage fees for a faster delivery, no signs still of the screws, or even anyone to update me”

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Posted 4 years ago

“Wrong item delivered and when we asked for a replacement we were advise that the item we ordered was now out of stock so stuck with something we didn’t want. Also arrived late. Promised 2-3 working days and took 5 working days.”

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Posted 4 years ago

“Excellant service, good product, fast delivery”

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Posted 4 years ago

“Great product and fast delivery”

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Posted 4 years ago

“Good item at fair price”

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Posted 4 years ago

“Gloves are perfect for site work. Well packaged and delivered within time specified.”

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Posted 4 years ago

“No complaints. Quick efficient service”

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Posted 4 years ago

“good price, quick delivery, which best buy”

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Posted 4 years ago

“👍 Quick and product pricing was excellent”

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Posted 4 years ago

Power Tools Direct is rated 4.6 based on 13,646 reviews