Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.56

4.6 Rating 13,513 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,513 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

Write Your review

Tell us how Power Tools Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price and quick delivery!”

Helpful Report

Posted 4 years ago

“Exactly what I wanted,quick service”

Helpful Report

Posted 4 years ago

“Great delivery time ,great product.”

Helpful Report

Posted 4 years ago

“Was promised 3 to 5 days delivery. 8 days later and I still haven't received my tools”

Helpful Report

Posted 4 years ago

“Excellent service”

Helpful Report

Posted 4 years ago

“Excellent service. Very fast dispatch and delivery. Sensibly priced”

Helpful Report

Posted 4 years ago

“Excellent range of products, reasonably priced, and concise paperwork that's easy to understand. More important, they have a telephone number that you can call, but remember that the person on the other end of the line is going to try and help you, and should be addressed accordingly. An improvement would be ditch 'Facebook' as entirely unnecessary.”

Helpful Report

Posted 4 years ago

“Excellent all round, with one exception. Packaging was absolutely rubbish. A thin polythene bag. It had split, exposing the wood of the tool handle. Fortuitously, there was no damage. Very pleased with everything else though.”

Helpful Report

Posted 4 years ago

“Delivered what I needed promptly.”

Helpful Report

Posted 4 years ago

“Recent purchase of plastic chain as described and prompt delivery”

Helpful Report

Posted 4 years ago

“Best price and quality”

Helpful Report

Posted 4 years ago

“Great service. Fast delivery and a well packed product. The tool board is of high quality.”

Helpful Report

Posted 4 years ago

“Excellent service and value”

Helpful Report

Posted 4 years ago

“Very quick and easy purchase procedure.”

Helpful Report

Posted 4 years ago

“Well packaged”

Helpful Report

Posted 4 years ago

“quick delivery time and great prices all the time”

Helpful Report

Posted 4 years ago

“Easy to find and order. Delivered within the time limits.”

Helpful Report

Posted 4 years ago

“Great service prompt delivery very satisfied with the product”

Helpful Report

Posted 4 years ago

“Easy transaction quick delivery”

Helpful Report

Posted 4 years ago

“As you would expect, good service”

Helpful Report

Posted 4 years ago

Power Tools Direct is rated 4.6 based on 13,513 reviews