Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.55

4.6 Rating 13,646 Reviews

93 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,646 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Didn't get the head torch I ordered - I know this because I ordered 1 that I already have that I charge with USB but the one sent was batteries- I ppen the package before I compared oops”

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Posted 4 years ago

“Superr 10+”

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Posted 4 years ago

“Item in stock Supplied safely and on time What is there not to like Well done”

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Posted 4 years ago

“Good service and package packed well. Not fitted product yet so unable to comment further.”

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Posted 4 years ago

“Does what it says on the tin ,product as described and delivery was quicker than forecast”

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Posted 4 years ago

“Great price good service will use again”

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Posted 4 years ago

“Very prompt delivery and main parcel securely packaged, however the lance attachment box was open, but contents were intact”

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Posted 4 years ago

“Best price I could find. Good fast delivery with good communication. You have to rely on a good courier as item was not placed in an outer box which was not a problem for me.”

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Posted 4 years ago

“Fast efficient service”

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Posted 4 years ago

“Great company! I bought a well priced stone saw from Power Tools Direct and it was delivered within a couple of days. I will use them again for sure.”

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Posted 4 years ago

“Had what I needed but it took them 5 days to despatch my order.”

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Posted 4 years ago

“Prompt delivery, good value. Will use again.”

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Posted 4 years ago

“The product was exactly as described and delivery was both prompt and highly competent. The item was heavy but it arrived precisely as notified Excellent service.”

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Posted 4 years ago

“Good delivery time”

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Posted 4 years ago

“When I received my package the box was damaged and must have been damaged before it was sent as it had PowerPoint take used to make the repair. When I unpacked the kettle the plug was broken so I had to replace it.”

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Posted 4 years ago

“Doff Sluggard Snail killer sold at a fair price and arrived quickly”

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Posted 4 years ago

“Delivery took ages, items could have been better packaged- arrived chipped and scuffed but wasn't too big an issue.”

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Posted 4 years ago

“Brilliant efficient service. Great pricing.”

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Posted 4 years ago

“The items arrived and were of good quality. The delivery was a bit slow and the communication was lacking.”

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Posted 4 years ago

“I got everything I needed for my project, from Power Tools Direct brilliant Website. They were all safely packaged and rapidly delivered. I will definitely use these guys again, when necessary, and have recommended them to several other people I know.”

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Posted 4 years ago

Power Tools Direct is rated 4.6 based on 13,646 reviews