Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.56

4.6 Rating 13,513 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,513 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Would have been higher submission if it hadn’t arrived damage and had to be returned. Otherwise excellent service.”

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Posted 4 years ago

“EXCELLENT SERVICE”

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Posted 4 years ago

“All as described & arrived in good time. Thankyou 😊”

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Posted 4 years ago

“Great products at great prices”

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Posted 4 years ago

“good price and good service”

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Posted 4 years ago

“Very pleased with the service and price”

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Posted 4 years ago

“Very prompt delivery, goods delivered as described. Excellent.”

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Posted 4 years ago

“Quick delivery, product as expected and described.”

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Posted 4 years ago

“Postage charge was higher than expected for the size and weight of the product purchased. Otherwise, product was what was ordered.”

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Posted 4 years ago

“prompt delivery, many thanks!”

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Posted 4 years ago

“Item arrived in a very battered box and took over a week to arrive despite paying for 3-5 day delivery.”

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Posted 4 years ago

“Easy to Order & delivery when advised”

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Posted 4 years ago

“Did the job perfectly”

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Posted 4 years ago

“16/09 placed order ,pr1000324410, 3-5 days delivery,22/09 was told still awaiting payment,(pay pal),so had not been posted ,i tried to re order but it seems item is out of stock again.no phone number to speak to any one so i will have to go elsware”

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Posted 4 years ago

“Ordered a tool cabinet, after payment I waited a week and there was no delivery or communication from Power tools. It was only after contacting Power Tools that I learned it was out of stock.”

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Posted 4 years ago

“Great product and very efficient service”

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Posted 4 years ago

“Helpful, honest in their dealings, kept to delivery date promised all at an affordable price. Makes a pleasant change these days when a supplier says what they mean and mean what they say.”

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Posted 4 years ago

“Very misleading delivery times. Do not take any notice of the delivery times shown under the initial selling page, as these are changed to a later date as you proceed. My items arrived 3 days later than it stated but the customer service said this was acceptable. Poor all round, suggest shopping at an alternative store.”

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Posted 4 years ago

“Excellent value, performance & quality Vac King ideal for home and workshop”

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Posted 4 years ago

“Excellent price and service. Thanks”

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Posted 4 years ago

Power Tools Direct is rated 4.6 based on 13,513 reviews