Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.54

4.5 Rating 13,736 Reviews

93 %

of reviewers recommend Power Tools Direct

4.5

Based on 13,736 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery and best price on the market for the welder I purchased, recommend to a friend and got the same service.”

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Posted 4 years ago

“ordered screws that i desperately needed, paid the additional postage fees for a faster delivery, no signs still of the screws, or even anyone to update me”

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Posted 4 years ago

“Wrong item delivered and when we asked for a replacement we were advise that the item we ordered was now out of stock so stuck with something we didn’t want. Also arrived late. Promised 2-3 working days and took 5 working days.”

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Posted 4 years ago

“Excellant service, good product, fast delivery”

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Posted 4 years ago

“Great product and fast delivery”

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Posted 4 years ago

“Good item at fair price”

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Posted 4 years ago

“Gloves are perfect for site work. Well packaged and delivered within time specified.”

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Posted 4 years ago

“No complaints. Quick efficient service”

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Posted 4 years ago

“good price, quick delivery, which best buy”

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Posted 4 years ago

“👍 Quick and product pricing was excellent”

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Posted 4 years ago

“Didn't get the head torch I ordered - I know this because I ordered 1 that I already have that I charge with USB but the one sent was batteries- I ppen the package before I compared oops”

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Posted 4 years ago

“Superr 10+”

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Posted 4 years ago

“Item in stock Supplied safely and on time What is there not to like Well done”

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Posted 4 years ago

“Good service and package packed well. Not fitted product yet so unable to comment further.”

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Posted 4 years ago

“Does what it says on the tin ,product as described and delivery was quicker than forecast”

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Posted 4 years ago

“Great price good service will use again”

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Posted 4 years ago

“Very prompt delivery and main parcel securely packaged, however the lance attachment box was open, but contents were intact”

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Posted 4 years ago

“Best price I could find. Good fast delivery with good communication. You have to rely on a good courier as item was not placed in an outer box which was not a problem for me.”

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Posted 4 years ago

“Fast efficient service”

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Posted 4 years ago

“Great company! I bought a well priced stone saw from Power Tools Direct and it was delivered within a couple of days. I will use them again for sure.”

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Posted 4 years ago

Power Tools Direct is rated 4.5 based on 13,736 reviews