Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.56

4.6 Rating 13,513 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,513 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased. Good price and prompt delivery.”

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Posted 4 years ago

“Haven’t put it up yet- can’t comment on performance”

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Posted 4 years ago

“Delivery a day later than promised ... otherwise good.”

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Posted 4 years ago

“H7R2 EXCELLENT PRODUCT”

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Posted 4 years ago

“Very good service”

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Posted 4 years ago

“I had broken my strummer cover and had been badly let down by a company taking so long my grass edges were a complete mess and we were expecting visitors so wanted the garden to look it’s best. Power tools saved the day. Uncomplicated order arrived when expected and thankfully with a day to spare. All prices had gone up since I last bought a replacement cover and their price was excellent.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Poor service for delivery why offer express service if you can't deliver it”

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Posted 4 years ago

“I was sent the incorrect colour of paint. I have tried several times through Amazon to get it swooped. A week as passed and no further forward!!”

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Posted 4 years ago

“I've ordered the product and company didn't even sent me a email that product is out of stock.”

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Posted 4 years ago

“Prices fair. Delivery quite long compared to other companies.”

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Posted 4 years ago

“Best price I could find online and reasonable delivery charge. Excellent quality product, removed my turf far easier than I have previously experienced with a ‘normal’ spade.”

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Posted 4 years ago

“Inadequate packing”

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Posted 4 years ago

“Very pleased with my order will be ordering from them again”

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Posted 4 years ago

“Excellent service!”

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Posted 4 years ago

“It was just as advertised and fitted my platform steps perfectly.”

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Posted 4 years ago

“Tool box came in beautiful condition but delivery was too long waited over a week for it and had to message to get any sort of delivery tracking, nice products but slow shipping”

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Posted 4 years ago

“Delivered on time at a good price”

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Posted 4 years ago

“Great service and found what I was looking for very quickly. Site was easy to use. Delivery time was spot on. Very happy customer. Will use again.”

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Posted 4 years ago

“Good Service. Product delivered on time.”

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Posted 4 years ago

Power Tools Direct is rated 4.6 based on 13,513 reviews