Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.57

4.6 Rating 13,411 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,411 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order turned up quickly”

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Posted 8 years ago

“Ordering from the website was very easy and it was good to be able to do so as a guest without the rigmarole of having to create an account.”

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Posted 8 years ago

“Good prices for good equipment”

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Posted 8 years ago

“Exactly as advertised very good”

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Posted 8 years ago

“Items delivered speedily and exactly what I wanted.”

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Posted 8 years ago

“The patio cleaner I purchased I have had before so new it was good. The ordering and delivery was first class but 3 of the cointainers had leaked in to the plastic bags they were wrapped in, I contacted power tools direct who informed me they would contact the courier direct which is perhaps a good outcome for the next customer but not for me.”

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Posted 8 years ago

“Order received well on time. Product arrived in first class condition. My only grievance was the cost of the post and packing for item delivered”

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Posted 8 years ago

“Good service”

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Posted 8 years ago

“I got what I ordered. Quickly efficiently professionally. Good sturdy tool”

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Posted 8 years ago

“Prompt delivery . Keen price .”

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Posted 8 years ago

“Good quality fast delivery”

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Posted 8 years ago

“Good product, good service.”

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Posted 8 years ago

“Customer service is outstanding, friendly and helpful. Would recommend.”

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Posted 8 years ago

“Easy to use website, parts delivered promptly”

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Posted 8 years ago

“prompt and helpful”

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Posted 8 years ago

“Good selection. Good price. Good service”

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Posted 8 years ago

“keen price, delivered as per promise”

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Posted 8 years ago

“goods arrived as described and within time promised”

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Posted 8 years ago

“Slow to dispatch but good products at a good price.”

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Posted 8 years ago

“Good service and reasonable prices”

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Posted 8 years ago

Power Tools Direct is rated 4.6 based on 13,411 reviews