Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.49

4.5 Rating 14,296 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 14,296 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered on 11/08/25 — it’s now 19/08/25 and I’m still waiting for my items. What really frustrates me is that everything I ordered was listed as “in stock” at the time. That’s completely misleading and unacceptable. If items aren’t actually available, don’t show them as in stock. Really disappointed with this experience.”

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Posted 1 year ago

“Excellent price fast delivery kept updated on arrival cheers John p”

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Posted 1 year ago

“Thanks for the quick delivery”

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Posted 1 year ago

“Delivery never turned up. No one to talk to. Left a message, did not get a call back. Total time wasters.”

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Posted 1 year ago

“it took a while for my small order to be processed but when it was done the delivery was pretty quick and efficient”

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Posted 1 year ago

“Good tools at a reasonable cost”

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Posted 1 year ago

“Good price and arrived on time”

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Posted 1 year ago

“Had the hedge trimmer in stock, good price, and was delivered in quick time - what could be better….”

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Posted 1 year ago

“Great Service compressor looks really well made good delivery power tools direct were great to deal with 5 star 🌟”

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Posted 1 year ago

“No problems. Thanks”

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Posted 1 year ago

“Good service. Thanks.”

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Posted 1 year ago

“Fast Delivery works well. Clarke CBS20 Electric Drill Bit Sharpener”

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Posted 1 year ago

“Easy website with good information about the product. Simple and easy to use and order, fast delivery”

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Posted 1 year ago

“Easy to buy from and straight forward delivery”

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Posted 1 year ago

“Great company.Great prices.Fast Delivery.Kept informed.Delivered safe and secure.Top marks and recommended.”

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Posted 1 year ago

“Easy ordering prompt delivery”

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Posted 1 year ago

“Received my order ontime, excellent product, highly recomended.”

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Posted 1 year ago

“Product delivered one day earlier than expected; psychologically positive game play! Got what I wanted Usability of website gave some quarms about legitimacy of website Receipt of goods settled the calms No I can’t explain why the degree of uncertainty. Will become included in my personal list of go to websites”

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Posted 1 year ago

“Brilliant service.Item arrived well packed”

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Posted 1 year ago

“Good prices & one of the few stocking the stone colour trowel mastic I needed for blonde sandstone. A close match obtained too. Very good response from customer services, adding confidence. It would be useful if the delivery estimate at the order point, transferred to the email confirmation, as it left me trying to remember what date to expected delivery.”

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Posted 1 year ago

Power Tools Direct is rated 4.5 based on 14,296 reviews