Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.54

4.5 Rating 13,738 Reviews

93 %

of reviewers recommend Power Tools Direct

4.5

Based on 13,738 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good value, prompt delivery and helpful service.”

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Posted 4 years ago

“Efficient to order but as there is no phone line you have to email asking for delivery date, which took days. Then the delivery courier couldnt be bothered to find our house.”

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Posted 4 years ago

“Great product and very quick delivery.”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Really pleased with how quick the order was”

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Posted 4 years ago

“easy to order and fast delivery. Sent the wrong item and then couldnt get the replacement to me in time for what i needed. Apart from that the servide and refund was professionally handled and very fast. Great service apart form sending the right thing, but dont let that put you off - im sure it was a mistake.”

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Posted 4 years ago

“Very quick service”

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Posted 4 years ago

“Brilliant customer service from start to finish, notifications throughout the delivery process, definitely will recommend and definitely will use again 👍”

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Posted 4 years ago

“Good company”

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Posted 4 years ago

“Slow delivery”

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Posted 4 years ago

“Great service Thank you”

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Posted 4 years ago

“Your service was good. Your delivery service was asked to drop the package at the rear of our house ( because we were away for a few days) - it was on the front door mat. I was not happy with that”

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Posted 4 years ago

“Efficient service.. well packaged and on time.”

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Posted 4 years ago

“My order was cancelled without notification, presumably due to stock levels.”

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Posted 4 years ago

“Excellent service and delivery , tools are well priced.”

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Posted 4 years ago

“Good price. Excellent product. Speedy delivery. Thank you.”

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Posted 4 years ago

“I have ordered a 16in permaflex trowel it sates on the website that it’s 16in on my email it states that it is 16in it has arrived in a 16in box but the trowel is only 11in and also has a sticker on the handle stating it’s 16 either someone really needs help or their just having me on wtf is wrong with some people”

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Posted 4 years ago

“Great product at a very good price, delivered without incident! Have ordered a few times and always been happy with the service!”

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Posted 4 years ago

“Excellent communication and delivery”

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Posted 4 years ago

“The prices are great and my order arrived in good time.”

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Posted 4 years ago

Power Tools Direct is rated 4.5 based on 13,738 reviews