Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.49

4.5 Rating 14,317 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 14,317 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sold me an item that wasn’t in stock although the website said it was. Then going to charge me postage for two items that relied on me having the original item. However very good at reimbursing me the value of the items I thought I was buying. Won’t be using power tools direct again I’m afraid.”

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Posted 4 years ago

“pleased with item easy assembly well made and good value”

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Posted 4 years ago

“Prompt delivery and very happy with my order”

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Posted 4 years ago

“Product is great quality and was delivered fast and efficiently”

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Posted 4 years ago

“Good service and prices”

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Posted 4 years ago

“Top notch service”

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Posted 4 years ago

“Ordered a jump starter, it arrived as promised but was damaged. Tried phoning , message says there is no one to take calls , email only. After 3 emails eventually after a couple of hours I got a response which was to offer a partial refund which I did say I would consider ,after another couple hours I still had no response, so I then declined the offer and said I would like a replacement . I then had a message which said I had to return the damaged one and only when they had it would they arrange a replacement . I then said I would ideally like them to take it back and refund me . Once again no response for several hours. I will update this when it is resolved”

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Posted 4 years ago

“Easy and prompt.”

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Posted 4 years ago

“Product was as described and exactly what I had expected. I was kept informed of delivery by email and arrived on time. Good service all round.”

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Posted 4 years ago

“Excellent service, extra quick Delivery.”

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Posted 4 years ago

“Excellent product excellent service outstanding”

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Posted 4 years ago

“Goods were as descibed and arrived when they said they would All Good”

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Posted 4 years ago

“Good competitive price and easy to purchase on line”

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Posted 4 years ago

“quick efficient service”

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Posted 4 years ago

“Arrived on time and as described”

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Posted 4 years ago

“Excellent service,fast delivery time.”

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Posted 4 years ago

“Item arrived when expected and was well packed”

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Posted 4 years ago

“Good communication & Quick delivery.”

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Posted 4 years ago

“Item arrived quickly and great communication from start to finish”

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Posted 4 years ago

“Order still not received despite numerous attempts to chase up.”

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Posted 4 years ago

Power Tools Direct is rated 4.5 based on 14,317 reviews