Power Tools Direct Reviews

4.6 Rating 13,340 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,340 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service all round”

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Posted 1 year ago

“The scythe was a difficult item to find but you had one\! It arrived promptly so I had it when needed. Thank you”

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Posted 1 year ago

“Very good and comprehensive web site. Excellent service with rapid delivery. Definitely visit Power Tools Direct again.”

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Posted 1 year ago

“Power Tools Direct were the only online retailer I could find with stock of Toupret Ready To Use Exterior Skimcoat. Delivery was made in three days, which was faster than that indicated at the time of order. I also had a question post order, which I used the web form for. The response came back the same afternoon. A good online experience.”

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Posted 1 year ago

“Many companies run and hide behind robots when things go wrong, or can't be contacted at all. Power Tools Direct proved the exception, with quick and efficient customer service from a real person to resolve an issue with the product (in no way their fault) and great communication thoughout. Would certainly deal with the company again knowing its customer service is geared up to provide service for the customer!”

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Posted 1 year ago

“The rotary sieve was exactly as described. Instructions were clear and written in English. This tool is going to make a great difference.”

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Posted 1 year ago

“Ordered received on time and very competitive prices”

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Posted 1 year ago

“Great value and great delivery”

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Posted 1 year ago

“Good price and arrived sooner than expected, would happily use them again.”

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Posted 1 year ago

“Thanks for goods.👌”

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Posted 1 year ago

“speedy delivery and quality products at great prices.”

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Posted 1 year ago

“Arrived on time and in good working order.”

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Posted 1 year ago

“Very quick delivery and the two guys were brilliant as box was very heavy”

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Posted 1 year ago

“Thanks for goods 👍”

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Posted 1 year ago

“Ordered some doorstep paint at the best available price. Very well packed and delivered quickly.”

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Posted 1 year ago

“Good service”

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Posted 1 year ago

“Good service. Order arrived in no time. This time it fits my vacuum and chip machines. True sizes!”

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Posted 1 year ago

“Fast prompt service”

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Posted 1 year ago

“This is the first time I have bought from Power Tools and I'd definitely buy from them again. I didn't have to wait too long for delivery, My items were very well packed, and my delivery driver was friendly and helpful. What is there not to like?”

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Posted 1 year ago

“Excellent service order arrrived within 48hrs”

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Posted 1 year ago

Power Tools Direct is rated 4.6 based on 13,340 reviews