Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.57

4.6 Rating 13,340 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,340 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. I would recommend.”

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Posted 11 months ago

“A********************”

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Posted 11 months ago

“From orering to after sales service, this orgainsation has provided a first class service. Easy to use web site, delivery exactly as promised, and probably most important, when there was an issue with the product, the replacement was dispatched by next day delivery without any quibble.”

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Posted 11 months ago

“Prompt service”

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Posted 11 months ago

“Good product at reasonable prices”

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Posted 11 months ago

“Very pleased with power tools direct, great price and service. Was a bit slow to despatch, but otherwise very happy.”

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Posted 1 year ago

“Found what I wanted at a good price, ordered and it was delivered next day. Think the postage was a little too much though!”

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Posted 1 year ago

“Prompt accurate delivery and good prices. Thank you”

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Posted 1 year ago

“Item received early well packed and as desribed”

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Posted 1 year ago

“my order of a 1-2 micrometer was delivered within 4days fab service”

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Posted 1 year ago

“Excellent service and communication through out”

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Posted 1 year ago

“Good seller,good delivery thanku”

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Posted 1 year ago

“Order processed and delivered efficiently”

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Posted 1 year ago

“Very easy to place the order, the website is well organised. Delivery was prompt and well organised.”

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Posted 1 year ago

“Ordered online and received within two days. Very good service.”

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Posted 1 year ago

“First class with everything.Got rotary up and is working good”

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Posted 1 year ago

“My item was dispatched the next day. Unfortunately the carriers service did not match mainly because I live on a private drive. So I would say if your house is not visible from the street include more specific directions. However the customer service team were brilliant in helping to resolve the situation. They have been a pleasure to deal with. I would definitely use again.”

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Posted 1 year ago

“Good product price and delivery”

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Posted 1 year ago

“Your service has been excellent. Unfortunately my product was not so good jamming taking the blade out a real worry having a knife that I cannot trust in use. It must have been just a manufacturing fault. I’ve binned it’s It’s not about the money lostbut more about being safe. I won’t hesitate shopping with you again tho👍🏼”

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Posted 1 year ago

“well done,prompt delivery”

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Posted 1 year ago

Power Tools Direct is rated 4.6 based on 13,340 reviews