Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.57

4.6 Rating 13,346 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,346 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sorted courier delivery issue promptly. Would recommend Power Tools Direct wholeheartedly.”

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Posted 10 months ago

“Speedy delivery, also very happy with purchase”

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Posted 10 months ago

“Good competitive price. Quick efficient delivery. Would recommend”

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Posted 10 months ago

“Everything went perfect, great service.”

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Posted 10 months ago

“Easy to find the items required and place the order. The items were at a good price and deliver quickly.”

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Posted 10 months ago

“Easy to order, helpful customer service, delivered promptly.”

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Posted 10 months ago

“Reasonable prices and very efficient service, a good company to buy from”

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Posted 10 months ago

“Good price good product,great service.”

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Posted 10 months ago

“Excellent service and tool chest arrived in perfect condition”

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Posted 10 months ago

“Delivery was next day and as advised with excellent tracking advice”

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Posted 10 months ago

“Great service and price speedy delivery”

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Posted 10 months ago

“Easy to find required product, easy to place order, it arrived sooner than expected and it was what I wanted. What more can you ask?”

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Posted 10 months ago

“Great service and a very competitive price, what’s not to like!”

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Posted 10 months ago

“Delivery was within the time scale indicated”

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Posted 10 months ago

“Service at the counter was excellent. People very polite and eager to help. They even showed me the item before I purchased it as one cannot always judge from pictures on line or on brochure. The item was what I needed . Cheers”

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Posted 10 months ago

“Very competetive prices and delivery rapid 👌👏👏”

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Posted 10 months ago

“Great product and excellent service”

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Posted 10 months ago

“Very professional company to deal with. When a problem arose with a delivery it was sorted in 24 hours. Well done Power Tools Direct.”

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Posted 10 months ago

“This is the second time that I ordered Ronseal Fence Life Plus in warm stone from Power Tools Direct. Each time it was easy to order via their website and their prices are very competitive. The 5L paint tubs were packaged carefully and delivered by courier so that they arrived in excellent condition. I am really happy with this fence paint although I would suggest ordering up to double the coverage recommended on the tub (Ronseal recommend 4 tubs/20 litres for 60sqm but one coat took 4.5 tubs), bearing in mind that (1) I prefer to paint with a brush, (2) the fence panels and posts are rough sawn timber which were never previously painted and (3) one third of the fence is the reverse side so there were numerous posts and horizontal braces to paint. The photos show just one coat of paint as I haven’t finished.”

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Posted 11 months ago

“Great price, fast delivery!”

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Posted 11 months ago

Power Tools Direct is rated 4.6 based on 13,346 reviews