Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.53

4.5 Rating 13,817 Reviews

93 %

of reviewers recommend Power Tools Direct

4.5

Based on 13,817 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class product Speedy delivery”

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Posted 6 years ago

“Easy to order and delivery excellent.”

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Posted 6 years ago

“good prices, fast delivery”

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Posted 6 years ago

“Excellent prices and delivery”

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Posted 6 years ago

“Competative prices and excellent service.”

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Posted 6 years ago

“Unfortunately, despite accepting my order I received an email a couple of days later saying the product ordered was unavailable. Power tools direct refunded the money charged to my account immediately so no worries on that score. My only gripe would be that the website should be updated to reflect all items out of stock, as some where indicated as out of stock but definietly not the product i ordered. I may try again but will perhaps ring up first to see if items is really in stock”

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Posted 6 years ago

“Very good service thank you”

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Posted 6 years ago

“Good service.”

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Posted 6 years ago

“I was expecting to receive my fence paint on Friday last week but it arrived on the Wednesday afternoon, which meant I was able to paint 2 panels of the fence with one coat of paint by the end of Friday which was great as it was too cold to paint over the weekend. Thank you for your prompt delivery. Very happy”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“Good clear website. Speedy delivery”

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Posted 6 years ago

“Good delivery time. No hassle. So far tools are good.”

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Posted 6 years ago

“Good products, easy ordering and quick delivery. Would recommend”

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Posted 6 years ago

“Next day delivery great under the circumstances. Communication poor in fact non existent. No excuses for that.”

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Posted 6 years ago

Hi we do send all communication via email which for a standard order is largely automated. Perhaps the emails were filtered into spam by your email client?

Posted 5 years ago

“I ordered 3 x 5 litre cans of Jeyes fluid 2 of the cans arrived very badly damaged with big creases along the seams”

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Posted 6 years ago

“Quick service”

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Posted 6 years ago

“Due to this outbreak and lock-down. We requested our power tools ordered to be re-directed. I received a reply on the 25th that they will advise, still have not received an update 6 days later!!”

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Posted 6 years ago

Unfortunately at the time the carriers were struggling to just get goods to the customers so redirect attempts were futile. We did send an email informing you of this.

Posted 5 years ago

“The item is as advertised at a competitive price. It was despatched through the post and the only delay was in the postal delivery which no doubt was due to coronovirus. Leslie Green .”

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Posted 6 years ago

“Very efficient and kept up to date with order Highly recommended”

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Posted 6 years ago

“Great prices, delivered on time, easy to use website.”

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Posted 6 years ago

Power Tools Direct is rated 4.5 based on 13,817 reviews