Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.54

4.5 Rating 13,772 Reviews

93 %

of reviewers recommend Power Tools Direct

4.5

Based on 13,772 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	3.2 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good staff.”

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Posted 5 years ago

“Great value for money”

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Posted 5 years ago

“Easy ordering process, delivered on time.”

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Posted 5 years ago

“Excellent item well packed very fast delivery highly recommended.”

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Posted 5 years ago

“Great service and price”

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Posted 5 years ago

“I have been most impressed by the company’s speedy response to emailed issues and professional prompt response in agreeing to replace an item where the imperial sizes incorrectly described on their site were discovered to not to match the metric measurements of the tool. Can’t ask for better service and quality of hand tools sold.”

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Posted 5 years ago

“I cannot review as i am the purchaser not the user! We received the item and if there was a problem i would have been informed. This was a company purchase not an individual.”

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Posted 5 years ago

“Found what i wanted at a cheaper price than anywhere else. Delivery was prompt and fast. Couldn't be happier with item i bought. It was a bank holiday so expected delivery to take a little longer.”

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Posted 5 years ago

“Paid for required screws etc for an urgent job. paid for 2 day delivery. nothing Now they will not respond to my emails. Obviously a poor drop shipping account. This will go to court I reckon. I just wanted simple contact and updates on my order.”

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Posted 5 years ago

“Great washing line lots of area to use. Only downside I’m not strong enough to push it up into place when it’s closed up. This might get easier with use.”

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Posted 5 years ago

“Good service. Fast delivery”

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Posted 5 years ago

“problem with a disc/belt sander which proves to be faulty after two weeks use, prompt response ,they arranged collection on the Friday and called me on Wednesday confirming they were replacing the item foc. will buy from them again”

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Posted 5 years ago

“Did not have the item I ordered although their website showed in stock. Took them 2 days to let me know and the website still showed in stock. Will never touch again.”

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Posted 5 years ago

“Easy to deal with and arrived when they said it would, great service and great prices”

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Posted 5 years ago

“Shipping costs of £29.95 on an item costing £23.62 seem excessive, especially as it was sent via Royal Mail.”

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Posted 5 years ago

“Excellent prompt delivery but a star deducted for lack of communication.”

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Posted 5 years ago

“Order arrived in perfect condition and on time, thank you.”

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Posted 5 years ago

“Reasonable price for the product and speedy delivery. Thank you”

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Posted 5 years ago

“Good speedy service”

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Posted 5 years ago

“Comprehensive website with all the DIY items listed at competitive prices. Items arrived super fast and well packaged. Highly recommended.”

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Posted 5 years ago

Power Tools Direct is rated 4.5 based on 13,772 reviews