Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.57

4.6 Rating 13,355 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,355 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dry prompt delivery”

Helpful Report

Posted 2 years ago

“They are great for hand tools. Specifically I found they sell Bahco files for considerably cheaper than elsewhere. So I will continue and encourage people to check them out. My files came wrapped very carefully and was a no nonsense approach. Website in terms of Bahco files is very very easy to find the specific file your after unlike Amazon etc. I cannot find any genuine fault in the service I had. Have saved them and will be buying more stuff from them.”

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Posted 2 years ago

“Happy with the product at a good price. Will use again. Thanks.”

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Posted 2 years ago

“Order delivery was excellent, extremely fast.”

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Posted 2 years ago

“Did what they said”

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Posted 2 years ago

“Really great service, would recommend to anyone. Good prices too.”

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Posted 2 years ago

“Good clear website and fast efficient delivery.”

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Posted 2 years ago

“I haven't used it yet but I'm very pleased with my purchase”

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Posted 2 years ago

“Came very quickly,courier excellent , would recommend using !”

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Posted 2 years ago

“Very pleased with the paints we bought”

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Posted 2 years ago

“Had a problem with my delivery but after just a few email,s was sorted out promptly. Would definitely use Power tools Direct again”

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Posted 2 years ago

“Great company to deal with,product arrived when stated. Same product as others but lot better price”

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Posted 2 years ago

“Great value and service”

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Posted 2 years ago

“Great prices swift delivery”

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Posted 2 years ago

“Good service. The only hiccup was that the company specified the wrong delivery company in the tracking data. It was Fedex not DHL.”

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Posted 2 years ago

“Quick delivery and the item was perfect.”

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Posted 2 years ago

“Well pleased exactly to the specifications, easy to install really study and a good price.”

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Posted 2 years ago

“Really happy with the price I paid, and reasonable delivery time as well. Will not hesitate to use them again.”

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Posted 2 years ago

“Add a split tin off paint sent another tin out straight away great service”

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Posted 2 years ago

“I recently purchased five 5L tubs of Ronseal Fence Life Plus in Warm Stone from Power Tools Direct. Delivery was on time and the paint was carefully packaged. There was some confusion as the order was delivered on two consecutive days but Gosia in Sales soon responded to my email query. I have bought this fence paint before elsewhere and I love the colour, as seen in the photo on the fence panels and bench (ignore the walls and stone). I am happy to recommend Power Tools Direct.”

Power Tools Direct 5 star review on 7th June 2023

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Posted 2 years ago

Power Tools Direct is rated 4.6 based on 13,355 reviews