Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.57

4.6 Rating 13,354 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,354 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

Write Your review

Tell us how Power Tools Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They are great for hand tools. Specifically I found they sell Bahco files for considerably cheaper than elsewhere. So I will continue and encourage people to check them out. My files came wrapped very carefully and was a no nonsense approach. Website in terms of Bahco files is very very easy to find the specific file your after unlike Amazon etc. I cannot find any genuine fault in the service I had. Have saved them and will be buying more stuff from them.”

Helpful Report

Posted 2 years ago

“Happy with the product at a good price. Will use again. Thanks.”

Helpful Report

Posted 2 years ago

“Order delivery was excellent, extremely fast.”

Helpful Report

Posted 2 years ago

“Did what they said”

Helpful Report

Posted 2 years ago

“Really great service, would recommend to anyone. Good prices too.”

Helpful Report

Posted 2 years ago

“Good clear website and fast efficient delivery.”

Helpful Report

Posted 2 years ago

“I haven't used it yet but I'm very pleased with my purchase”

Helpful Report

Posted 2 years ago

“Came very quickly,courier excellent , would recommend using !”

Helpful Report

Posted 2 years ago

“Very pleased with the paints we bought”

Helpful Report

Posted 2 years ago

“Had a problem with my delivery but after just a few email,s was sorted out promptly. Would definitely use Power tools Direct again”

Helpful Report

Posted 2 years ago

“Great company to deal with,product arrived when stated. Same product as others but lot better price”

Helpful Report

Posted 2 years ago

“Great value and service”

Helpful Report

Posted 2 years ago

“Great prices swift delivery”

Helpful Report

Posted 2 years ago

“Good service. The only hiccup was that the company specified the wrong delivery company in the tracking data. It was Fedex not DHL.”

Helpful Report

Posted 2 years ago

“Quick delivery and the item was perfect.”

Helpful Report

Posted 2 years ago

“Well pleased exactly to the specifications, easy to install really study and a good price.”

Helpful Report

Posted 2 years ago

“Really happy with the price I paid, and reasonable delivery time as well. Will not hesitate to use them again.”

Helpful Report

Posted 2 years ago

“Add a split tin off paint sent another tin out straight away great service”

Helpful Report

Posted 2 years ago

“I recently purchased five 5L tubs of Ronseal Fence Life Plus in Warm Stone from Power Tools Direct. Delivery was on time and the paint was carefully packaged. There was some confusion as the order was delivered on two consecutive days but Gosia in Sales soon responded to my email query. I have bought this fence paint before elsewhere and I love the colour, as seen in the photo on the fence panels and bench (ignore the walls and stone). I am happy to recommend Power Tools Direct.”

Power Tools Direct 5 star review on 7th June 2023

Helpful Report

Posted 2 years ago

“Very fast delivery .item as described .would buy from again .”

Helpful Report

Posted 2 years ago

Power Tools Direct is rated 4.6 based on 13,354 reviews