Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.57

4.6 Rating 13,353 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,353 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and competitive price, always good to use an independent business.”

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Posted 2 years ago

“Good service and quick delivery. I would certainly use them again.”

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Posted 2 years ago

“Excellent customer service support. Had an issue with part of my order which we weren’t able to resolve. New item sent out by return delivery. Prices are comparable with other retailers if not cheaper. Would definitely recommend.”

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Posted 2 years ago

“Competitive prices and fast delivery Highly recommend company”

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Posted 2 years ago

“First class service.”

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Posted 2 years ago

“A great company to buy from, very fair prices and my builders tubs arrived 5 days earlier than expected. A great service and a very easy transaction”

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Posted 2 years ago

“Good service and price”

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Posted 2 years ago

“Very print service and excellent product, wii definitely use this company again.”

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Posted 2 years ago

“Perfect Ok”

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Posted 2 years ago

“Great product very quick delivery”

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Posted 2 years ago

“Everything was first class. Well done.”

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Posted 2 years ago

“Great service fast delivery quality items great to do business with you.”

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Posted 2 years ago

“Goods arrived when they said in good condition (EverBuild Trowel Mastic - very nice). I'd buy from this firm again.”

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Posted 2 years ago

“really helpful and our order was very prompt”

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Posted 2 years ago

“I had a problem with an order, it was dealt with immediately and so efficient and so nicely. I have used Powertools before this specific order, and I will always return here.Prices and quality and customer services are fantastic. Thank you.”

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Posted 2 years ago

“Rotary sieve arrived in good time - although one edge of packaging was split the goods were not damaged. Easy enough to put together (I'm 75 with arthritic hands) and it works a treat.”

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Posted 2 years ago

“Exactly what I ordered and delivered on time. Recommend seller”

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Posted 2 years ago

“Excellent!”

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Posted 2 years ago

“Ordered an item and after 8 days requested a refund has it was not shipped , however in error I ordered from power tools and I had no issues the item was shipped within a day and delivered In two so great service I think the first order was not shipped has they could have been waiting for stock but didn’t communicate this , going on the second order I would definitely order from Power tools again”

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Posted 2 years ago

“Quick service thank you.”

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Posted 2 years ago

Power Tools Direct is rated 4.6 based on 13,353 reviews