Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.49

4.5 Rating 14,326 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 14,326 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very excellent”

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Posted 5 years ago

“Quick service at the right price.”

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Posted 5 years ago

“Paid for 2-3 days delivery after 2 weeks still waiting, seemingly only had 4 out of 5 of the items I ordered but nobody thought about phoning”

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Posted 5 years ago

“Ordered items for a job 2/3 days dilivery now 8 days have as passed and still not arrived.lost job on the back of this don’t take phone calls and don’t answer emails shop elsewhere people absolutel let downs. tracking number they sent don’t exist”

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Posted 5 years ago

“Delighted with the item's I received would certainly use this company again”

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Posted 5 years ago

“Product as described and delivered on time.”

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Posted 5 years ago

“Good service, cheap delivery and low prices.”

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Posted 5 years ago

“First time using Power Tools Direct. Best price for product which was delivered well within the suggested time frame. Would certainly recommend.”

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Posted 5 years ago

“Delivery late. Not taking telephone calls. No reply to emails.”

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Posted 5 years ago

“Very good service”

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Posted 5 years ago

“Excellent service fast delivery and great price”

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Posted 5 years ago

“Easy to order reasonably priced prompt w”

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Posted 5 years ago

“Good price, quick delivery”

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Posted 5 years ago

“From time of ordering to my product getting it was in a timely manner easy to order and clear web site i cant find any faults”

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Posted 5 years ago

“Decent price especially when compared to car detailing shops where you tend to pay a little more than actually dealing direct with a power tool specialist like Power Tools Direct. Decent customer service, had to ask for a tracking number, so would of been nice to of ordered, and just received one, especially on £400 worth of tool but all good and delivered quite quickly, so can’t moan 👍🏼”

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Posted 5 years ago

“Very good service. My was a day late, but that did not mater.”

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Posted 5 years ago

“I bought an item that I know and trust. I bought it at a great price and it was delivered on schedule just a couple of days later.”

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Posted 5 years ago

“I placed an order for a stapler and staples on 19th April. It said the item was in stock and delivery would be 2-3 days. I emailed on 26th April asking what was happening but no reply was forthcoming. The stapler turned up 28th, by this time I had borrowed one as the job I needed it for had to be finished. Poor communication, poor service. I won’t be ordering from Power Tools Direct again.”

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Posted 5 years ago

“Very quick delivery and keen pricing”

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Posted 5 years ago

“Couldn't believe delivery time. Really quick. Got Clarke wood turning chisels. Will be purchasing more tools etc in future.”

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Posted 5 years ago

Power Tools Direct is rated 4.5 based on 14,326 reviews