Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.54

4.5 Rating 13,758 Reviews

93 %

of reviewers recommend Power Tools Direct

4.5

Based on 13,758 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	3.2 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item listed in stock when not, charged for express postage when couldn’t possibly do it”

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Posted 5 years ago

“Easy to deal with and reasonable prices”

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Posted 5 years ago

“Very good communication. Parcel arrived on time. It is a present so cannot comment yet on actual product. Very happy so far!”

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Posted 5 years ago

“item was as described and arrived in good time. Good price too.”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“No hassle purchase. Very quick delivery. Great stuff all round.”

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Posted 5 years ago

“Excellent service and prices from this firm thanks”

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Posted 5 years ago

“Receipt was a week later than advertised ( lost by courier?) and no help from PTD”

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Posted 5 years ago

“Good fast delivery, items look well made but not used them yet.”

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Posted 5 years ago

“Site was easy to use and product arrived promptly.”

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Posted 5 years ago

“All as described. Reasonable prices. Will keep in mind for future shopping.”

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Posted 5 years ago

“Product is perfect. Customer service is shocking.”

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Posted 5 years ago

“The order was cancelled after 2 days. I was not informed that the order had been cancelled, but instead noticed a credit on the bank card I used to make the purchase.”

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Posted 5 years ago

“Cheaper than any other I could find”

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Posted 5 years ago

“Get what is described on time.”

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Posted 5 years ago

“Perfect service”

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Posted 5 years ago

“Great quality and service, the Chuck was as described and works very well, delivered promptly, highly recommended.”

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Posted 5 years ago

“very good value!”

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Posted 5 years ago

“THE ORDER I PLACED WITH YOU HAS NOT BEEN DELIVERED THE COURIER YOU SENT IT WITH HAVE LOST IT..I HAVE BEEN PASSED FROM ONE TO OTHER AND ENOUGH IS ENOUGH.THEY SAY[ TUFFNELLS ]THEY NEED YOU TO REQUEST THEM TO TELL YOU IT HAS BEEN LOST.....YOU COULD NOT MAKE IT UP. I NEED WHAT I PAID FOR. FRANCIS SLAVEN FS CONSTRUCTION.”

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Posted 5 years ago

“prompt delivery, very efficient ordering”

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Posted 5 years ago

Power Tools Direct is rated 4.5 based on 13,758 reviews