Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.57

4.6 Rating 13,352 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,352 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order process was quick and simple.Delivery very prompt.Bought as a present for my husband but he's unfortunately not been able to use it yet due to the lovely weather we've been having in Scotland !”

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Posted 1 year ago

“Great from start to finish .. definitely use again .”

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Posted 1 year ago

“All good. From ordering to delivery.”

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Posted 1 year ago

“First time buyer, I found the site very easy to use, great prices and good communication. Many thanks shall visit you again soon!!!”

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Posted 1 year ago

“Excellent service and website. Not the cheapest but reliable.”

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Posted 1 year ago

“Great prices mega fast delivery first time using ptd well impressed with service will use again for future work projects”

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Posted 1 year ago

“Great Product, Great Price, Super Quick Delivery.”

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Posted 1 year ago

“Fast delivery, great price A+”

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Posted 1 year ago

“First time order with PTD - Great prices on products even when factoring in the delivery charge still made it a worthwhile purchase. Would definitely use again.”

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Posted 1 year ago

“Slight delay in delivery, due to Royal Mail. But Tool, Price ans General Service very good”

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Posted 1 year ago

“Unbeatable price on a quality product and great customer service”

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Posted 1 year ago

“Good service & veryefficient delivery cannot fault this seller 👌”

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Posted 1 year ago

“Best price and quick delivery and response, can't ask for more.”

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Posted 1 year ago

“As described on time”

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Posted 1 year ago

“Excellent service Prompt delivery”

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Posted 1 year ago

“Unfortunately the item arrived damaged, possibly in transit but the company responded excellently to my request to return it. And my refund was promptly paid back. Will purchase again from here if I need to”

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Posted 1 year ago

“I was looking to buy quite an expensive piece of kit and looked at another retailer as well as PTD. Despite mailing the other company I never received a reply!! With PTD I got an almost instantaneous response from Gosia from sales which reinforced my belief that a purchase from them would be well supported should there be any issues. Great customer service when some companies are still hiding behind the COVID excuse shield !!”

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Posted 1 year ago

“Good to deal with”

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Posted 1 year ago

“Great prices , products and service”

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Posted 1 year ago

“Great website selling a wide range of tools. The quality of the tools were great, and it was a quick delivery. Thank you 👍”

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Posted 1 year ago

Power Tools Direct is rated 4.6 based on 13,352 reviews