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Power Tool Mate Reviews

4.8 Rating 26,200 Reviews
96 %
of reviewers recommend Power Tool Mate
Company Reviews Questions Metrics
4.8
Based on 26,200 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Power Tool Mate Reviews
Visit Website

Phone:

01752854246

Email:

colin.crittenden@westwardbuildingservices.com

Location:

Westward Building Services Ltd, Burraton Road, Saltash
PL12 6LU

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Martin Abraham
Verified Buyer
“Purchased new Milwaukee tools that do not come in a box and have no instructions, pants. Never again”
Helpful Report
Posted 5 years ago
Keith Harley-morgan
Verified Buyer
“Absolute joke waited a week for next day delivery never arrived had no control over parcel whereabouts during the week. Rude customer services with no idea. went to FFX and received next day on Saturday for free”
Helpful Report
Posted 5 years ago
C Buckland
Verified Buyer
“Very poor customer service.”
Helpful Report
Posted 5 years ago
Gus Small
Verified Buyer
“Goods still not arrived delay after delay UPS must be the worst carrier in the UK. I can have deliveries from "China" quicker. Not impressed.”
Helpful Report
Posted 5 years ago
Bharat Jethwa
Verified Buyer
“Ups say priority delivery item was delivered but ive not received anything. Ive messaged you on your website and called...heard nothing back re assistance with failed delivery. Im down £180 and no tool but guess its my problem. 1st and last time i use you. Cheers”
Helpful Report
Posted 5 years ago
Trevor Huddleston
Verified Buyer
“i didn’t order anything from you please refund the money or im reporting this as fraud to the bank”
Helpful Report
Posted 5 years ago
Dean Hammett
Verified Buyer
“Awful delivery”
Helpful Report
Posted 5 years ago
Ion Cecoi
Verified Buyer
“in the photo the impact driver model is different from the one delivered!!!”
Helpful Report
Posted 5 years ago
Andrew Hollihead
Verified Buyer
“Never received the item now I have been told I might have to wait 8 working days before they could even start the refund process absolute joke this gift was meant to be for a Father's Day present for my dad”
Helpful Report
Posted 5 years ago
Chris Slide
Verified Buyer
“Tool arrived with accessory (ies), missing,... Rang up and was told the polite equivalent of,.."tough s**t"......Certainly can't recommend.”
Helpful Report
Posted 5 years ago
Roy Goff
Verified Buyer
“Bought the said item to find out after contacting you that you haven’t got it and don’t know when you will get it lovely Took my money so I asked for my money back and I won’t do business with you again”
Helpful Report
Posted 5 years ago
Steven Ormond
Verified Buyer
“As I haven't yet received my items what else I am I meant to put as a review ?”
Helpful Report
Posted 5 years ago
Jason Wythe
Verified Buyer
“Purchased a makita twin pack and although the product was ok,I emailed twice asking why the box had been opened and why there was no paperwork/intrusions ect in the box .. this was nearly 2 weeks ago .. poor service and still waiting a reply”
Helpful Report
Posted 5 years ago
Allan Gray
Verified Buyer
“Item ordered on 11th June, paid extra for fast delivery and it's still not arrived. I understand the issue is with UPS but that's no consolation to me. I just need it delivered.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Not received the goods as promised now 4 days after date given”
Helpful Report
Posted 5 years ago
Steve Child
Verified Buyer
“Did not receive goods.spoke to someone at powertoolmate and was told it add gone missing ,so got refund as no more in stock . Steve”
Helpful Report
Posted 5 years ago
Mr B A S McCABE
Verified Buyer
“I had ordered assuming this product had both inches and cm like most tapes but it only has cm :(”
Helpful Report
Posted 5 years ago
RYAN MARTIN
Verified Buyer
“I am very disappointed with powertoolmate I ordered an angle grinder last week and I got a reciprocating saw posted to me instead. I still haven’t got a reply to my email and when I phoned the lady wasn’t helpful at all.”
Helpful Report
Posted 5 years ago
David Hulance
Verified Buyer
“I never actually recived my item woth £400 then had to chase postage myself with no item and and refund iam really not happy.”
Helpful Report
Posted 5 years ago
Calum Ofee
Verified Buyer
“I sent you an email but had no reply ....Hey I’ve just received my drills with the 101 pieces, I wasn’t happy to find most of the drill bits and screwdriver bits out of the original places, it took me a good 40 minutes To find out where everything got back to the original places then I shut the box then carried normally then a few others had fell out as I was walking this isn’t ideal as I will have to put them away after every time I open the box back up I would just like to know what you can do for me Many thanks Calum ofee Bought a Makita drill 4amp 101 piece set”
Helpful Report
Posted 5 years ago
Power Tool Mate is rated 4.8 based on 26,200 reviews
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