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Prep Expert Reviews

4.7 Rating 4,588 Reviews

96 %

of reviewers recommend Prep Expert

Company Reviews

4.7

Based on 4,588 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

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8773457737

Email:

support@prepexpert.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was very boring, we could not even talk to the instructors which is a big disappointment. In addition, they don't show many participants in the meeting, so who knows how many people are there. Plus, I have found their tests on other websites which was a big bummer. I will give props to the instructor though because she was nice. That is why I'm not giving them a one start review. Sophia Fitzsimonds was the instructor.”

Posted 2 years ago

“Good learning class for new strategies on SAT.”

Posted 2 years ago

“Good practice, daniel lee was a good teacher. But I didn't have any of the written answers for the majority of the course, which was then fixed but very annoying”

Posted 2 years ago

“I enjoyed the class as I improved.”

Posted 2 years ago

“I enjoyed learning the new strategies that my instructor Celina Paudel taught me. I think that these strategies were very useful and helped me with problems I couldn't seem to solve as easily before.”

Posted 3 years ago

“I think this prep expert course was helpful. I really appreciated the teacher going over homework questions I didn't understand. Another thing was I liked how involved he was and how any topic we didn't understand, we were allowed to ask questions . Also the amount of homework given was nice because it allowed us to see all the different kinds of problems we'd be dealing with on the ACT. I would definitely recommend this to someone who is having trouble with ACT.”

Posted 3 years ago

“I had Josh Rana as a tutor. He was a pretty good teacher but was sometimes got confused on stuff and wasn't the greatest at teaching some things with math. We had Harsh Patel as a substitute twice and he was very good at explaining stuff.”

Posted 3 years ago

“I had Mr. Chavez and the class was well taught. However, he goes a little fast so it is hard to keep up for 3 hours. However, strategies are top notch so I recommend. He answers student questions and works through problems. Overall, recommended!”

Posted 3 years ago

“She was really good, very nice and funny. However she went really fast and sometimes didn’t give a full explanation for math problems. But other than that she was very helpful.”

Posted 3 years ago

“Customer service was nice and friendly! Daniel Lee was a good teacher and made class fun!”

Posted 3 years ago

“Great course and Miguel's a really cool teacher; however, I mostly needed help in math and the course focuses more on reading strategies. Recommend if you need a lot of help with the English section or if you want a massive score increase, but I don't recommend if you need math help or if you're almost at a perfect score”

Posted 3 years ago

“They give great strategies that are helpful for the test.”

Posted 3 years ago

“It was OK. Some of their strategies are great.”

Posted 3 years ago

“I enjoyed the 6-week Flagship SAT Prep Course. Starting with a PSAT score of 1180 (converted to a 1290 on the SAT scale), I ended up with a 1400. Before I started the course, though, I took a practice test or two and got a 1320-1380, so I was already close to my final score. One thing I absolutely LOVE about Prep Expert is that since I didn’t improve by 200 points, I got 100% of my money back. SAT courses can be extremely expensive and in my family’s financial situation, I hated to have to ask my parents to enroll me. The 200-point guarantee is awesome and offers so much ease: if you don’t improve your previous score by 200 points, you are completely refunded as long as you complete all the requirements (which is not missing too many classes/homework, detailed info is in the FAQ section). I had Miguel Chavira as my instructor, and I genuinely loved him! He’s super personable and makes the class fun. If we had any additional questions, he would gladly go over them as thoroughly as he could. Once when he couldn’t make a class for whatever reason, we had Harsh Patel as our instructor for two classes. He was fine, but compared to Chavira, his teaching style wasn’t as helpful. Patel would only go over the most requested questions for the sake of time, which I understand completely, but what’s the point of a class if I can’t get at least a bit of personalized instruction… Just a bit. I would be confused about a question and couldn’t even have it answered or explained quickly. Chavira was able to go over questions as much as we wanted (for the most part), so not sure why Patel wouldn’t. Also, just in general, Chavira was really receptive to what students would say and I really enjoyed him as a teacher. It was easy to see that he genuinely wanted to help us and would give us tips and tricks often. I didn’t particularly like the way essays were graded. I didn’t even take the SAT essay, so I can’t say that the class helped me with it, but my grades for class seemed to be on an upwards incline. I don’t know if the same person grades the essays, or if it’s a different person every time, but I never liked the feedback I got. The grader would often just say “use the essay template” without any true criticism on what could be improved so I never knew what to change besides the structure. Out of all the essays, most of my feedback would have parts copy and pasted saying the same thing (use the template, refer to the prep expert essay book, etc). The essay strategies we were taught definitely helped, so it’s good they remind you to use their tips, but still. It just isn’t enough. If anyone reading this is concerned about the 3-hour duration of the class twice a week, I felt the same way initially. I thought I would fall asleep or that my very short attention span would get the best of me. Well, it actually didn’t feel long at all and my class was from 7:30 pm to 10:30 pm! It goes by pretty quickly and you get 1-2 breaks. The main aspects of the class that I liked were the homework and test requirements each week. I personally would set aside every Sunday to do an SAT practice test. Yes, it was certainly annoying because these tests are not at all short; but, in the end, consistently taking tests familiarizes you with the SAT and makes you more comfortable facing questions. It’s the most important thing to do when studying for the SAT/ACT, alongside going over your weaknesses. I knew without a prep course and without the requirement to take tests, I would have zero inclination to do so. If you’re like that, I really recommend taking this course so you have an obligation to do the work. Again, I loved Mr. Chavira and definitely recommend him. My main reasons for taking off two stars: didn’t improve by much and the essay grading. My review is mostly positive, but those two factors are extremely important, especially the first one because, well, that’s the point of the course. To end, this isn’t course-related, but I loved Prep Expert’s customer service. I had to contact customer service twice because something wouldn’t submit, and even though the FAQ says they won’t accommodate you, they still helped me!! I was so scared I wouldn’t meet the requirements for the 200-point guarantee, but whenever I had a problem and explained it, personnel would help solve my issues. I appreciate you, Kelly G and Ryan Q!”

Posted 3 years ago

“It was a difficult class, but it was worth it because I learned a lot and improved my act score.”

Posted 3 years ago

“The class was not as interactive and actually physically as helpful as it could have been. I would also rather that the recorded classes be available for a longer period of time. In certain ways the class was helpful but the means of educating us about the content was lacking. I feel that it was boring even though it could have been more interesting, as I recall fa;;ing asleep a few times during the lessons.”

Posted 3 years ago

“The price was good and Daniel Lee is a great teacher. The price is good but I wish the videos to explain the answers were provided. Some wrong answers were not able to be reviewed.”

Posted 3 years ago

“Daniel LEE”

Posted 3 years ago

“Jacob Harrison was a great instructor and very good at engaging the class. He was very interactive and overall just a very good teacher.”

Posted 3 years ago

“I had Daniel Lee and Kevin Parrish as TA, and the class was decent. I thought it was a bit repetitive, and Daniel did get distracted quite a bit. Kevin, however, was much more effective when teaching(he took over as the main teacher a few times). Overall, I would definitely agree that my knowledge of the SAT increased a lot, but it may not be worth it for everyone. You can get the same result by doing lots of online research and buying proper books for less than $100.”

Posted 3 years ago

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Prep Expert is rated 4.7 based on 4,588 reviews