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printerinkdirect.com Reviews

4.1 Rating 5,349 Reviews
78 %
of reviewers recommend printerinkdirect.com
Company Reviews Product Reviews
6,185
 Questions Metrics
4.1
Based on 5,349 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read printerinkdirect.com Reviews
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Location:

126 West Regent Street
Glasgow
G2 2RQ

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Adrian Mayers
Verified Buyer
“Extremely disappointed with the service. Ordered product - which included payment for next day delivery. Received product 3 weeks after order. Sent 2 emails for explanation re: delay and did not get a response. Would like a full refund for inconvenience caused to the operations of the business. Regards Adrian Mayers”
Helpful Report
Posted 3 years ago
Chris Render
Verified Buyer
“Ordered in beginning of May. Took my money immediately. No goods received for a month during which time I emailed three times and got no answer. Goods finally arrived a Month late by which time I’d bought them elsewhere. Won’t be ordering again”
Helpful Report
Posted 3 years ago
Richard Clark
Verified Buyer
“Took ages to send order. No communication. Had to chase to get item sent.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“We did not receive the ink we ordered and have sent 3 emails to try and resolve the matter but have had no reply, there is also no phone number to call to rectify the matter. Delivery was fast so cannot fault however would have been great to receive the item we had paid for or an email to confirm back if the product sent was compatible with our printer as its not showing the model number.”
Helpful Report
Posted 3 years ago
Mr Michael Leigh
Verified Buyer
“Excellent!”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“does not work and not responding”
Helpful Report
Posted 3 years ago
Peter Aldridge
Verified Buyer
“Excellent. Just the job. Speedy delivery.”
Helpful Report
Posted 3 years ago
Wojciech Zakrzewski
Verified Buyer
“Good price,quick delivery”
Helpful Report
Posted 3 years ago
Richard Cohn
Verified Buyer
“I ordered 5 x Compatible Samsung MLT-D203L High Capacity Black Toner Cartridge and received them but the first one I tried had a faulty chip so would not register as a new cartridge. This was reported to the company by email but I have not had a reply from them. All I want is my problem resolved with a chip that works in the part.”
Helpful Report
Posted 3 years ago
Ma Griffin
Verified Buyer
“Very happy with printer ink 😊”
Helpful Report
Posted 3 years ago
Mark Garrett
Verified Buyer
“Inks were shipped quickly and arrived very soon after order. They are installed in my printer and working hard.”
Helpful Report
Posted 3 years ago
Usha Bhatia
Verified Buyer
“The cartridge arrived quickly and they are working fine.”
Helpful Report
Posted 3 years ago
Peter Hargreaves
Verified Buyer
“Thank you for prompt and efficient service at reasonable price.”
Helpful Report
Posted 3 years ago
Shambhu Claire
Verified Buyer
“Prompt Delivery”
Helpful Report
Posted 3 years ago
Alfred Malocco
Verified Buyer
“I ordered on 1st June and paid extra for next day delivery The order was delivered 10 June I will not be ordering from you again”
Helpful Report
Posted 3 years ago
Graham Hayman HAYMAN
Verified Buyer
“Excellent service, product and value”
Helpful Report
Posted 3 years ago
MR R J HORTON
Verified Buyer
“The compatible ink cartridges arrived in good time, unfortunately my Epsom printer wouldn't accept them even though tried many things. I contacted Printer ink direct three times by email to ask how to obtain a refund, no reply at all. BUY FROM THIS COMPANY WITH CAUTION AS THE CUSTOMER SERVICE IS NON EXISTENT. I have now given up trying to get any response from them and have referred the matter to my credit card company instead. Useless f**cking crooks!”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Brilliant speedy service and good quality products! Very satisfied.”
Helpful Report
Posted 3 years ago
Chowdhury Abu
Verified Buyer
“I haven't recieved my product and it is over 2 weeks. There is no response from the company via email or the website. Non existent customer service”
Helpful Report
Posted 3 years ago
Ermelinda Buanga
Verified Buyer
“It is vey helpful sites”
Helpful Report
Posted 3 years ago
printerinkdirect.com is rated 4.1 based on 5,349 reviews
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