“My vouchers were expired, and Mathew quickly fixed this by giving me another month to redeem them. I greatly appreciated how quickly and easily it was resolved.”
“I found the site was not easy to navigate and it was a real pain getting my images uploaded and arranged. It also added extra pages which I had to have removed by MAtthew who was very helpful and speedy to respond. I am not sure I would use the service again as it took too long to make my album. needs to be easier to make an album. I had considered buying a 100 pg book but am grateful I only had 20!”
“Andrea was wonderful in her customer service. She made me feel calm & provided the neck help to get my order placed. Her tone of voice was always calm and willing to help. Customer advisers like her make us want to visit printerpix again and do more business.
All the best Andrea.”
“j'ai oublié la date limite de mon coupon et Angelina a pris en compte l'intégralité des achats déjà effectués et la fidélité du client en prolongeant la date d'utilisation du voucher.
Cette démarche atteste du respect du client et de la volonté de satisfaire la clientèle en l'écoutant.
Belle efficacité.
merci”
“My photo book was damaged in transit which was obviously very disappointing. I emailed Printerpix with photos & was immediately contacted by Kayla, Customer Services. She was so helpful & arranged another photo book to be delivered straight away. I received this within the week & this time it was perfect! Thank you so much Kayla for all your assistance & for keeping me updated throughout. My granddaughter is going to love her book!”
