“Had an issue with my previous order and Angelina has helped me to resolve this quickly and efficiently via Live Chat. Super friendly and super helpful!”
“A great company, with high quality products and excellent customer service! I had a problem that was immediately solved by the service professional named Kayla, she was very attentive and helpful. I am very happy with the service!”
“J'ai apprécié la facilité à vous joindre par tél. ou par chat.
Pas la même qualité pour mon mail du 8 mars resté sans réponse à ce jour (13 mars) ...
Beaucoup de difficultés aussi car je ne parle pas anglais. J'espère que j'ai bien répondu au bon endroit ...”
“Ich kann nur abraten. Hier funktioniert nichts. Weder die Software, Fotos lassen sich nur in minderer Qualität hochladen, noch werden die Gutscheine (von Groupon)angenommen , noch werden Mails beantwortet, noch sind die Lifechats hilfreich. Ich habe jetzt viele Stunden damit zugebracht, Fotodecken zu bestellen und gebe es jetzt auf. Hier werde ich nie wieder etwas versuchen zu bestellen, denn bestellen ist ja wohl gar nicht möglich. Ich habe übrigens bei anderen Unternehmen schon hundertfach Fotoprodukte bestellt. Ich kann durchaus mit Bestellsoftware, so sie denn funktioniert, umgehen”
“Vinchenco is truly passionate about his job its very apparent he ultimately wants to keep customers happy and provide them with a thorough ,efficient friendly service meeting all their needs with the special touch so lacking now a days in many other call centres when you speak to vinchenco he's like a friend but with the upmost of professionalism too he has a great rapport with people and is truly a credit to your company he's such a pleasure to deal with and I will be repeating my custom as well as recommending your company to friends and family a like thankyou so much for a truly great shopping experience to vinchenco!!”
“Matthew was extremely helpful and friendly. He gave me a replacement product with little questioning due to the poor product quality I received. I am extremely happy with the customer service I received today!”
“Great Service from Matthew with an issue I had.
Good for small projects
Website Photo folder could do with some significant work to make it more user friendly for large or multiple projects.”
“I had awful trouble completing my order of a photo blanket as it would not pick up an Irish address at the payment but I got it all sorted with the live chat communicating with Matthew.”
“I spoke to Matthew who understood my problem and was extremely helpful in all aspects of my query. I’m very happy he solved the problem and I now have a beautiful photobook (I will when it arrives!) to give my Son. Thank you Matthew”
“you can create pages as you want.
you can have a really nice results and amazing..
only, it's took some time to get used to the new device.
that's my pb this time ;)
i will be happy when it will be finish and received!!”
“I found Kayla to be extremely helpful and efficient when I had problems with an order. In my experience it is rare to have such good customer service. I can't thank her enough.
I had teething problems the first time I used Printerpix - it isn't always clear how to produce an album for the first time - but now I know how the system works it is fine and the special offer discounts are very good.”
