“La entrega tarda bastante, todavía no me ha llegado, el precio está muy bien porque cogí una oferta, todavía no me ha llegado la taza, así que no puedo hacer referencia sobre ésta.”
“Your on-line Customer Service is just wonderful ..... at least it was for me. Thank you, Mathew - you are a true gentleman !! I have been having problems for a couple of days and each time I have connected with Mathew. He is remarkable !! He is patient, kind, friendly, considerate (of my limitations) and I believed he really wanted to help me. I never felt rushed (though I suspect he was dealing with several people at once), he never made me feel inferior as so many do. He is a true asset to your company ..... In fact, he would be an asset to any company. THANK YOU, Mathew - I wish there were more like you in the world !!”
“Kayla mi ha aiutato in maniera brillante e voloce, avevo un foolibro già pagato ma per un errore il sistema mi chiedeva un extra costo per pagine aggiuntive che non esistevano. Ha controllato velocemente ed ha risolto la situazione allineandola con la realtà di avere un fotolibro già pagato e quindi sono riuscito a pagare solo la spedizione. Grazie Kayla veloce, pratica, brava”
“I contacted today via live chat in regards to my order the advisor (Kayla) was very helpful and quickly answered my question.
Will defiantly use this company again”
“I have requested information on the whereabouts of my order. A Mother's Day gift for my grandchildren to give their Mum. Kayla dealt with the request in a timely and professional manner. Having checked all the relevant information Kayla resolved the problem to my satisfaction. I am very happy with this because I know the importance of good customer service. Kayla certainly stepped up to the mark, well done.”
