Print Your Pet Reviews

Name: Print Your Pet
Rating: 1.33

1.3 Rating 207 Reviews

7 %

of reviewers recommend Print Your Pet

Company Reviews

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Metrics

1.3

Based on 207 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 6%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Same issue as everyone else! Ordered November 02 and nothing. I was so excited to gift this and now I’m so bummed I can’t.”

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Posted 6 years ago

“Looks like everyone else is having the same issue as me. Submitted my order 11/3, way before the Christmas cut-off and NOTHING. I have responded to the PYP assistant that "was" communicating with me that has disappeared now, emailed customer service and now I'm getting the BBB involved. Should have known this company was a fraud, no contact #s listed anywhere online... Anyone have a contact #? NEVER ORDER FROM THEM!!!!!”

Helpful Report

Posted 6 years ago

“Pretty much the same as everyone else’s review. Ordered October 12, tried multiple times to check my order status online, link doesn’t work. Tried sending emails to which I received one reply saying my order was shipping out at the beginning of December. Well it’s christmas Eve and no sign of my order, no replies to my emails. Pretty sure it’s a scam.”

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Posted 6 years ago

“horrible company and shouldn’t be in business. Their whole website is false advertisements. It’s been 9 weeks and I still have not received my order. I sent them emails everyday until I would get a response and they told me by sending so many emails it slows down their response time... well it obviously got there attention”

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Posted 6 years ago

“I’ve never received my blanket... keep telling me the same thing.... they assure me it will be here.... 3 months later still not here.”

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Posted 6 years ago

“having the same exact problem as all the other reviews...Christmas is in 2 days and both my order and the company are MIA. I ordered well in advance and now my mom is without a gift. This company sucks.”

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Posted 6 years ago

“I swear to god, these dumb bastards don’t even deserve 1/4 of a star rating. I should’ve read reviews before placing my order. I ordered my item on 28 OCT and it is now 2 days before Christmas, and I haven’t received it. I’ve blasted them in their email, and I’ve tried being patient with them knowing the Christmas rush. But this is just not acceptable. Absolute waste of my goddamn money.”

Helpful Report

Posted 6 years ago

“I placed my order on 11/21/2018... they took my money from my account immediately! I ordered 4 days before their xmas deadline.... i am on day #17 of sending messages to this company! With NO RESPONSE FROM ANYONE!!!!!! Where is my blanket? Where is my $63? This was actually a gift my 15 year old son bought for his girlfriend..... and all these FAKE amazing reviews on other sites? Tis the season to be scammed!!!!!! And this company is genius!!! They pull your heartstrings..... OH SO CUTE... prints of our pets..... yet... where is the product? I can honestly say that this is the WORST company (if it is actually even a company) i have ever dealt with.... and by dealt with... i mean... attempts to deal with... yet their lack of follow up is TOP NOTCH!!!!! DO NOT ORDER front his company!!!!!!!!!!!! DO NOT!!!!!!”

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Posted 6 years ago

“Ordered October 25. December 23 and nothing. I paid at time of order. Guess I’m out $40+. Very disappointed and now I don’t have a gift to give for Christmas.”

Helpful Report

Posted 6 years ago

“I ordered a Christmas gift Oct. 27 and as of Dec. 22 I have still yet to receive my order. I have emailed multiple times with no response. This will be my one and only order and thank goodness I did order on my credit card and turning this in as fraud. This is ridiculous! I would not recommend ordering from Print Your Pet.”

Helpful Report

Posted 6 years ago

“I ordered 4 items long before the Christmas rush on 10/23, replied to the artwork email immediately, and as of 12/22 have received only one of the items - of course it was the cheapest. They do not respond to emails regarding existing orders however promptly respond to emails about potential orders. Do not throw your money away.”

Helpful Report

Posted 6 years ago

“I placed my order November 19th thinking it was enough time to arrive here by the holidays. I was wrong. I’ve sent them many emails asking about my order and haven’t heard anything. They sent me a proof of what my blanket will look like a couple weeks ago and promised it would be here before Christmas. It’s now Friday December 21st and no word. I’m very disappointed and I’m wondering if I’ll ever receive my order. Won’t be ordering from them again. I was very mislead. Joke!”

Helpful Report

Posted 6 years ago

“I ordered my son a blanket for Christmas back on November 20 th. About a week before the cut off date. I have yet to receive any kind of email to approve artwork much less an email just to say that my order is being worked on. I’ll be sending all this information to the Better Business Bureau ASAP. The company should be shut down for fraud and false advertisement. They should at least be giving refunds to customers who won’t be getting the product they paid for by Christmas. I should have checked the reviews, my mistake. There will be a special place in Hell for the assholes that run this fly-by-night “business” they are heartless crooks who took advantage of animal lovers. Shame on them!!!! Should have been suspect when there was no phone number to call. Makes me sick to see how they say they are “helping animals” and “shelters” yet think it’s okay to rip people off.”

Helpful Report

Posted 6 years ago

“I wish I could leave one star. It is a shame that companies like this exist. I placed an order for two blankets before Thanksgiving and have yet to receive the "mock up" for either. I looked up reviews after purchasing and immediately tried to cancel my order. I was told that they "don't do cancellations." STAY AWAY. Do not make the same mistake I did and lose over $100. This company is robbing people. Disgusting.”

Helpful Report

Posted 6 years ago

“Don't do it. I ordered in early November and have yet to receive any updates or items. I emailed them once and got your standard robotic response. I then emailed them two more times and have yet to hear anything. I have now disputed the charge with my credit card company and also reported to them to the Better Business Bureau. After doing research I found out that I'm not the only one. Stay away.”

Helpful Report

Posted 6 years ago

“I wish there was a negative star option. They have been wildly unhelpful. I ordered well before the cut off date and have yet to receive my gift or even a proof. Upon a sending a few emails and receiving vague sentiments such as "we are working hard to get your order to you" I finally demanded an update on my personal order status. I am going to copy and paste the exact email they sent me. "Because you email 3 times a week. You ordered on the 20th we have a 3-4 week turn around written on every single page of the website. Give us some time to work and we'll get yuo everything you need and in time. Emailing weekly is just delaying us printing and shipping." It has been over 4 weeks. My order status says "unfulfilled" and I am going to have no gift for my sister on Christmas morning. I gave them plenty of time and they did not deliver. This company should be shut down.”

Helpful Report

Posted 6 years ago

“I placed my order on Nov. 7th. After a few emails they responded saying they were busy. A month later after more emails from me, they sent an email with the proofs asking if I approve. I said yes, today, Dec. 21 After more emails, I have heard nothing. With it being the holidays I understand they are busy, but their website has false information, they dont respond to emails, they have no phone number, which is very odd. They had no problem taking my 256.00 the day I ordered, but they can't get my order to me? These 4 blankets were Christmas presents to my kids, which now I will not have. I do not recommend this company at all. Very poor customer service.”

Helpful Report

Posted 6 years ago

“I ordered well in advance of their cut-off time to receive items by Christmas and they STILL haven’t shipped it or even confirmed that it is ready. It is now the Friday before Christmas and I am still waiting to get a response from my numerous emails. They claim they will respond within 24 hrs but they have not. I wish I would have read the reviews before purchasing. This company is the worst. Would not recommend.”

Helpful Report

Posted 6 years ago

“I order one blanket with 2 dog faces on it on November 16th so that I could have my blanket by Christmas. This is a week before their cut off date of November 25th. It is not December 21st and I have emailed 3 times and still nothing. Hopefully I can cancel my order and get my full refund back. It has been over 4 weeks and I have not heard a single thing from them. I am very disappointed in their professionalism, communication, and care for the customer. It’s almost like they set these dates and cross their fingers that we don’t care about Christmas. Or if they think everyone has the money to buy a last minute gift if their blanket doesn’t come in. Or they simply do not care about the customer. This review if going straight to their inbox.”

Helpful Report

Posted 6 years ago

“Never got what I ordered. Never heard back from my many inquiries. It’s been over 2 months. Didn’t stop them from taking my money. Hopefully I can get it back. Seems like a complete scam.”

Helpful Report

Posted 6 years ago

Print Your Pet is rated 1.3 based on 207 reviews