“Pulte is horrible. They use low-quality materials and it is almost definate that you will have problems in your home. There is NO insulation between floors for noise. NO insulation under your shower for leaks. I've been here only 2 years, and can go on. They are all about the sparkle when you first walk in. Believe me.”
“BUYER BEWARE!!! Pulte is the absolute WORST builder ever. They have no regard to human life whatsoever. Let me explain…
The home early in the process had some windows busted out at the rear of the house. The house backs to a major street. My family would visit the house often during the build process, and noticed that more windows were getting busted throughout the process. I had no idea what was going on and just assumed that the construction crew broke them on accident. Come to find out 2 weeks before we were supposed to close, my home along with all the others on my same street were constantly getting vandalized by people throwing rocks from the sidewalk just on the other side of the wall. (SEE PICS of the damage and huge rocks on the wall next to my house)
One of the neighbors that closed on his house told me that he had to install solar screens on their back windows, so that the rocks would just bounce off, instead of busting out the windows.
This caused a VERY HUGE concern for my family, as the window they busted out was the window to the master retreat, which will be used as our nursery. Can you imagine what could have happened to a new born in a bassinet if this happens again? It could be fatal! We explained our concerned and asked to cancel our contract and receive our full earnest money back, but were denied!!! How is fear of the safety of your family not a legit reason to cancel your contract without penalty? Kind in mind, this home was a spec built, so that means Pulte picked out all the options, so once again we should be able to get our $16,900 deposit since we didn’t make any design studio options.
As of right now, Pulte is holding me hostage! They will not let me cancel the purchase without them retaining my deposit. I have sent multiple pictures as proof that this is on on-going problem with people vandalizing the homes and explained my concern even to the General Sales Manager. However, they have no regard to human life or for anyone’s safety for that matter. All they care about is selling homes and taking people’s hard earned money. I have been polite this whole time, but now have no other option but to ligate.
THAT IS JUST HALF the issues. Besides the on-going vandalism. Pulte does a horrible job building homes. They cut major corners and use the cheapest materials possible! I have included pictures in this review so that you can see. When my family and I would come visit the house during construction, we would see workers kids working on the house. Our house was going to cost us $670,000 and I couldn’t believe that they put in the cheapest carpet, padding and toilets. Nothing in the house matches. They put in the cheapest chrome faucets with black cabinet pulls and brushed nickel door handles. The kitchen island is being held up by shims, since they cut the island uneven. (SEE PICS)
During the frequent visits during the construction phase, we caught a man peeing in a bottle in the master bedroom closet! I took pictures and shared them with our sales consultant. We found multiple pee bottles in the home.
PLEASE AVOID THIS BUILDER AT ALL COST!!! There are plenty of other Builder’s in the Vegas.”
“First Home Buying Experience:
We selected our model and picked the lot in January of 2020. Our sales rep Ashton Smith was very knowledgeable and was able to answer all of the questions we had along the way. She was flexible with her time and was able to accommodate our schedule when it came to the design phase of our home. I found myself with random first time home buyer questions and was able to text her with quick response times in return. Ashton was a great resource when it came to upgrade decisions and provided us with helpful details and hints along the way. Our build started in June 2020 as the builder was on a roll out plan for start days. The builder we started with, Keith, had been with Pulte for over 20 years and was able to break all pieces and parts of our blueprints out in a way that we understood completely. During this meeting, he went through a build booklet that essentially outlines the timeline for our entire project. We always knew what was coming next and never left wondering what was going on. Shortly after the ground was broken, our builder changed to a different person to finish our project. This is when we met Jessica McCoy. She took over the weekly build calls and maintained the integrity of our home in more ways than you can imagine. Her knowledge, attention to detail and communication were more than I would ever expect from a builder. I often had questions during the framing process and was able to text her with those inquiries. She not only responded quickly, she also shared Google links that reviewed definitions and reviews for the products being used on the house. I was blown away with her kindness and thorough responses. Both Jessica and Ashton helped with a couple of change requests along the way with positivity and attention to detail. The build quality walk though was so in depth and really featured all of the quality products that Pulte uses and my realtor even mentioned that she had not seen other builders do such a nice job in such detail. Finally came our 1 week before closing walk through. This took 3 hours to complete and Jessica was so professional, positive and thorough. We were so happy to see our home come to life and find out how everything works and even do “hands on” trials of turning things on and off and setting system. It made me feel comfortable knowing I can maintain our home with confidence. Hands down this was the BEST experience of my life. Home buying is scary, but Pulte made it easy! I can’t brag enough about my builder Jessica McCoy and the entire Pulte Group at Sunset Pointe in Fort Worth! We close tomorrow and are SO excited to live in our new home!”
“They are bunch of liars trying to make fake promises to people , they are perfect sales people and won’t care about anything about your house bit making a sale .”
“MAKE SURE YOU BRING A REALTOR WHO UNDERSTANDS GOOD CONSTRUCTION. PULTE PAYS THEM THE 2.7% AND YOU GET AN ADVOCATE. THE 3RD PARTY VENDORS ARE OK AT BEST.”
“Bought a $675k house that was built on a shoestring budget. Cabinets are warped, sinks and fixtures are installed crooked and materials are cheap. Tiles in the shower were cracked and bulging and grout was missing. Warranty and service is a joke. Will never buy Pulte again and you shouldn't either.”
“Pulte buyers beware- I am building a with pulte in starling here in Las Vegas. I am less than a week from being done (after waiting 9 months) I was told these would be the doors in my $1mil house- I was told I’d be charge a daily fine for not accepting the house with these doors, as they have deemed the house done. I can write a novel of misery and aggravation -to include threats to make me switch lenders at the last minute, to the dismissive local sales staff , zero empathy. Corporate directs you the local team, and the local team blames corporate. Please consider another builder or make sure you GET IT WRITTING . I’ll consider removing this if I get a call from someone not from Vegas team- I specifically do not want to hear from Angela Steffen or Ray Abraham .”
“RUN RUN RUN!!!! Pulte is crooked, corrupt and an awful company to do business with. They don't follow through on their promises. Purchased a new home in Sterling Ridge community. Only at the beginning stages of construction and can already see that these homes are stamped out using the cheapest grade materials with the most untalented crews in the industry. Don't know how they are passing inspections but I have my suspicions. Bottom length of wood trusses butt fit in pieces connected with joist connectors. Sloppy framing details i.e. parts of sill plate missing foam barrier, cardboard sheathing haphazardly installed (over-lapped joints, different bottom lengths at sill, stapled, the worst (almost comical) air-sealing tape job I've ever seen, 10yr shingles. I can only imagine what's next based on the reviews I've seen on many other sites. Carlos Cortez is the worse Field Manager, lack of communication all the time.”
“Do not I repeat do not buy a home from pure homes until you go talk to people living in the area where you want to buy. Pure homes are cheaply built even getting passed by state inspectors that do not meet specifacations. We at Hamilton springs in louiyky have to fight pulse every step of the way and now are in the proceyof suing the company. Pure has only one thing in the mission and that is profit not quality. I’m just say go check it out with the residences and I bet the majority of you will not buy from pulte homes”
“Awful home builder. We had an independent inspection service come out and inspect our new Pulte home. He found many problems. Some are structural. Thousands of dollars of repairs are needed.
Now we are being dismissed by the so-called Pulte Customer Care Manager. Seeing a lawyer.”
“Sales man was not helpful answering questions. also made nasty comment when I was walking out the door, " should dress up to look at homes" I had shorts and shirt on did not know I had to were business clothes to look at houses. Sapphire Point Lakewood Ranch location. I will not buy anything from Pulte with a sales team that is so judgemental of customers.”
“My husband and I would NOT recommend Pulte Homes to any prospective buyer. There are problems with their construction and their warranty. After moving in, Pulte had to come back, tear up the up stair flooring and re-stabilize the ceiling due to the flooring creaking like a hundred year old house. Then while we were still in warranty, the foundation cracked all the way horizontally. There were two levels of concrete cutting through the dining room flooring, and presenting a dangerous situation!! !! They would only cosmetically fix it, but NOT the REASON for the crack. They filled the crack with some type of strong filler, and 8 months later, the filler failed and the same problem occurred. Again they fixed ONLY the cosmetic part, not the REASON for the problem. We hired a Certified Engineer to take measurements, and they said it was out of tolerance. We spent thousand of dollars to pier the foundation. Please check out your home builder, and know that Pulte is not a wise decision!!! Save yourself a lot of time, worry, and expense by choosing a good home builder. If we can save only one prospective buyer from making a bad decision in choosing a home builder, this review will have been definitely worth our time. We would like to prevent present and future home buyers from all the problems we experienced with Pulte.”
“I called and asked two simple questions. Can't you put a fence in the back yard and type of fence. I won't I spoke was dumber than a nail or their marketing department needs work.
I been in sales with Sherwin Williams and then I went into medical sales. I knew the product and Medicare guidelines front and back.
Realtors don't sell a home, they show a home. I never pay 6% because their not worth it.”
“They lie. They have shoddy “craftsmanship”. When something goes wrong (and yes, under warranty) they avoid calls and never get back with you when you leave a message. Never ever EVER use this builder.”
“Check out the quality of Pulte home recently purchased for $630k and appraised for $675k. Will share more photos later!
House is appraised for $675K. I am sharing some photos of this wonderful house.
Pulte Homes don’t give a damn about their clients #pultehomes.
Salesperson Charity has told me that she can’t give me phone number for the upper management to talk regarding an unfinished home which was recently closed with a promise that house will be done by the time you guys close and then house will be done by time you will be back from closing. 5-6 hours work was left and most of that is still as-is after a Month.
Home inspection was done and there were many issues with the house. Got the house inspected again at given time by Builder but inspection came out almost the same. So basically no issues were fixed that came in Inspection Report. I asked #pultehomes if we need to postpone the closing due to house will not be done via email. #pultehomes told us that it will be done by time inspector will arrive here. But nothing was done. Paid inspector again. I have both inspection reports on file. So I asked Pulte homes (Builder) again if we need to postpone the closing. He said everything will be done before closing tomorrow morning. So we came next day before closing for final walk through and everything was as is ( still no work done) Only one guys was working on master bathroom bathtub. Builder start making excuses that my guys got late last night so they are on the way and they should be here any minute and it will be done by the time you will be back from closing. So came back after 4-5 hours and saw house as-is, dirty with paint spots on floor and door handles, Switches and sockets not aligned, Sump pump pit with mud and trash, basement beems with mud on, a hole by the basement beam to the garage and all the other issues in the inspection report and the guy working on bathtub left the work in the middle before we came from closing and never came back. So we called Builder. Now it’s been a month and struggle still continues to get the house done since then. House should have been finished before closing. Builders shouldn’t force buyer’s to close on a house with false promises if house is not 100% complete.
When asked sales person to get me the contact for upper management. Her answer was that she doesn’t want to give contact information because she doesn’t feel like upper management should be involved and she is not authorized to give upper management phone # to a Realtor, Seriously.
Builder built 6ft wall separating side yard from back yard with no access and saying that this is total normal.
BUYERS, Make sure your house is completed before you close. DO NOT close on house if not at 100% completion. Waiting few days is better than struggling.
#pultehomes #bentcreek #realestate #indiana #westfield #carmel”
“Do yourself a favor and never buy from Centex/Pulte. Service sucks, build quality sucks, and if you catch them slipping in a terrible job on something they hit you with delays and blame you for "introducing a third party inspection at this late stage" as if the problem is the inspection and not their terrible mistakes.
I caught them putting on a roof crooked, several of my outlets were not working, and there were other problems throughout the house.
My inspector said it was one of the BETTER Pulte homes he had seen in the area.
I closed because of value gains in the area, but yeah unless you are going to have significant equity gain due to location go with someone else.”
“I would give this no stars if it was an option. RUN RUN RUN!!!! Pulte is crooked, corrupt, and an awful company to do business with. They take pride in their warranty program and use it as a selling point, but in all reality it SUCKS!! They don’t follow through on their promises or fulfilling their warranty obligations unless you harass and threatening them repeatedly. And still, the job doesn’t get done right. They hire GARBAGE and your house is the end result. PUT YOUR MONEY ELSEWHERE. Oh, and their customer service is sub par! I can’t believe they are still in business. DONT DO IT!! Especially in Macomb Mi.”
