Pure Heavenly Chocolate Reviews

Name: Pure Heavenly Chocolate
Rating: 3.97

4.0 Rating 746 Reviews

74 %

of reviewers recommend Pure Heavenly Chocolate

Company Reviews

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Metrics

4.0

Based on 746 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 36%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

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Pure Heavenly Chocolate 1 star review on 17th November 2023

SMW

Pure Heavenly Chocolate 1 star review on 7th September 2022

Chris Visk

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely delicious I am dairy intolerant. I have tried many other dairy free chocolate but really not a patch on yours, I ended up throwing them away. So pleased I found your company. It tastes like chocolate. Thank you”

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Posted 3 years ago

“Great product and superb delivery.”

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Posted 3 years ago

“Love this chocolate, especially any of the dark chocolate. It’s our special treat on weekend evenings 1/2 bar each! We’ve had no problems with deliveries and never had to return any. On the rare occasion there’s been a mistake in our order it’s been sorted out quickly. We’ve shared this chocolate with friends and given it as gifts. Everyone seems to love it as much as us.”

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Posted 3 years ago

“I ordered a taster box and it was amazing. All of the chocolate was delicious. The dark was a little bitter for my taste but still nice and all of the others were divine. My favourite was the coffee but the salted caramel was also delicious. The milk one was lovely and creamy. I will be ordering again.”

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Posted 3 years ago

“Chocolate lacked flavour, texture was weird, not satisfying at all. Will not be purchasing again.”

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Posted 3 years ago

“Just found it leaves horrible after taste in your mouth”

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Posted 3 years ago

“I’ve just received the taster box and was disappointed to find double of 3 flavours so only really get to taste 5 flavours not 9 like I would have wanted. 3 of the flavours (5 bars) are ones I don’t like so out of 9 bars I’m left with only 3 that I would actually eat. Waste of my money to be honest and wouldn’t recommend”

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Posted 3 years ago

“Disappointing experience. I ordered a taster box and got only 4 flavors of what I requested. My bars were mostly repeated and flavors that I don't eat or like at all. What is the point of a taster box if you will be repeating flavors? they blamed the huge number of orders they are getting. Sorry, but if you are not ready to have more orders and you are limited in manufacturing, why do keep marketing and accepting orders? This is unprofessional. I remember him on the Dragon show saying how much customers he lost and I am not really sure he is doing any better now. In terms of flavour, it was far from rich. Very light chocolate. You can eat few bars and do not feel satisfied. When I eat regular chocolate, 2 pieces are enough for me. This makes it too pricey considering the small size and its failure to make you feel that you had enough from having few pieces as he claimed in the show. I hope this was worth it because low sugar is very important for me but the overall experience considering the price is just not worth it. Would not buy again.”

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Posted 3 years ago

“I received a selection of flavours as a birthday present,loved it all but salted caramel was my favourite! Such a nice change to easily buy a vegan option,definitely recommended.... I’m reordering as I speak!”

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Posted 3 years ago

“Take on staff falsy and punt them at a drop of a hat with false reasoning horrendous place to work no extra pay or thanks for starting early or working later to help out avoid this place doesnt matter how good of a worker you are you will get 6 weeks work max and then shown the door terribke turn around and staff”

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Posted 3 years ago

“Great chocolate, as a type 2 diabetic, it means i can still treat without the guilt, and a couple of pieces at a time is enough, would reccomend, website didnt work for me to try different flavours as a vip cutomer, but hopefully they will resolve that, great job, its not easy to make something like chocolate without all the usual stuff that goes into it and make it taste great, but they have done it, thank you very much;-)”

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Posted 3 years ago

“I have been buying the mini bars ever since Pure Heavenly Chocolate started to produce them. They are delicious with many different flavours; my two top favourites are dark chocolate and the banana one. I find that a bar is the perfect size and I don’t need to eat more chocolate after one. I’m type 2 diabetic and it’s lovely to be able to have this kind of treat! I highly recommend both the chocolate and the company. Customer service is fantastic and deliveries are always prompt. In these hard times this is a way to spoil yourself and others. Great chocolate!”

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Posted 3 years ago

“The chocolate is just divine. The customer service is second to none everything is delivered just when they say it is. On the whole I don't think they can improve on any level.”

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Posted 3 years ago

“I'm a VIP member and receive chocolate every month. Their products are delicious and as a diabetic I couldn't manage without them. They certainly satisfy my sugar cravings and even my little granddaughter (aged 3) loves their chocolate, especially the banana flavour. I look forward to hearing the sound of my chocolate delivery as it is put through the letter box. I can honestly say, it is the nicest "healthy" chocolate I have tasted!!”

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Posted 3 years ago

“Fantastic chocolate, great mouth feel, superb taste and only 2% sugar! Utter bliss!”

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Posted 3 years ago

“As a VIP member I get 4 bars a month but my real favourite is the dark chocolate as it has very low sugar content. I have tried the dark raspberry, coconut, mint and hazelnut but not keen on the taste. I still have to try the new dark coffee but it isn't always available. My 4 bars last me the month as I have two square per night as a treat but I occassionally buy extra with the special offers. Love the packaging and the delivery is always on time.”

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Posted 3 years ago

“Purely scrumptious!!! I am a VIP customer and love this chocolate.....the staff are so friendly and the box pops through my letterbox....which I love!! If you are looking for a healthier and tastier option to normal high sugar chocolate....dont hesitate....go for it!!!”

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Posted 3 years ago

“Bought ten bars recently as a gift for my friend who loves chocolate. Kept two for myself! Tried them and do not like the chocolate one bit. Leaves after taste too. Now don’t know whether to give them to her at all. Should not have listened to Peter Jones. My advice is keep to the real chocolate but have a little less.”

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Posted 3 years ago

“FANTASTIC CHOCOLATE!! It gives me sheer excitement that I can enjoy such a delicious chocolate GUILT FREE!! And so many flavours, very well made and love that it comes to my door every month without fail!! Thank you Heavenly :-D”

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Posted 3 years ago

“Pure Heavenly is a delicious tasting Vegan Chocolate with very little sugar and with many of the allergens removed. It is beautifully packaged and a really good price. I get a monthly delivery as a VIP member and love that I can change my flavours each month if I choose. Always look forward to the box through the door!”

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Posted 3 years ago

Pure Heavenly Chocolate is rated 4.0 based on 746 reviews