Pure Heavenly Chocolate Reviews

4.0 Rating 746 Reviews
74 %
of reviewers recommend Pure Heavenly Chocolate
4.0
Based on 746 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Over A Month
On-time Delivery
Greater than 36%
Accurate And Undamaged Orders
Greater than 73%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Over A Week
Returns & Refunds
Refunds Process
Difficult

Write Your review

Tell us how Pure Heavenly Chocolate made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Pure Heavenly Chocolate 1 star review on 17th November 2023
SMW
Pure Heavenly Chocolate 1 star review on 7th September 2022
Chris Visk
Anonymous
Anonymous  // 01/01/2019
Just love the chocolate tried most flavours so far but my favourites are the dark flavour , banana , ginger and fruit and nuts. The taste is wonderful. I put a piece of the dark chocolate into my porridge which is delicious . Texture and taste are just how I like my chocolate to be. Great product . Thank you and I will be ordering soon again. Christiane
Helpful Report
Posted 3 years ago
The monthly delivery of chocolate is greeted with utter delight by our grandchildren who are on gluten & dairy free diets. The flavour options are discussed with great seriousness!. They would prefer to have every flavour and can’t agree on what to swap lol!!. Any questions I have had are addressed quickly and graciously. I highly recommend (and do frequently!) this chocolate.
Helpful Report
Posted 3 years ago
Heavenly Chocolate is something I buy every month because of so many reasons: brilliant flavours, great price, GREAT TASTE, palm oil free etc. My daughter is vegan and loves it. I love it and am always sharing and shouting about the quality and flavours. Wouldn’t be without my monthly ‘Heavenly Chocolate’ fix 😉
Helpful Report
Posted 3 years ago
As someone who needs to follow a low sugar diet for medical reasons I can't recommend this chocolate enough. The selection of flavours and the taste is really excellent.
Helpful Report
Posted 3 years ago
I have been a customer for awhile now, I couldnt think of being elsewhere, customer service is superb. The price is great, delivery is outstanding, my parcel always arrives in immaculate condition. Cant wait for when my next order is due, to change my selection and try the new flavours
Helpful Report
Posted 3 years ago
Love this chocolate as it is dairy free, gluten free and low sugar and very filling. Great that I get a VIP delivery every 4 weeks which I can adjust every time. Fast Regular delivery, a lovely treat.
Helpful Report
Posted 3 years ago
It's not to my taste but the wife loves it so it gets a thumbs up from me
Helpful Report
Posted 3 years ago
I was one of many who ordered this chocolate on their first dispatch. At first I was sceptical but once I had tasted it I was blown away. Heavenly is the word for this chocolate. All their flavours are really lovely. I would highly recommend these. My advice would be to buy the little bars first and taste them all and then discover the ones that you really love. Although it will be hard because they are all nice. Want to know more...... read up on the ingredients and you will be surprised.
Helpful Report
Posted 3 years ago
Pure Heavenly Chocolate is a real life changer - I absolutely LOVE chocolate, but put on weight just looking at it. However, I can eat PH freely, and have a small bar in the evening without any of the guilt. It is dairy free, which is great, as I am trying to stop eating any dairy, so all in all, it is just YUMMY! Customer service is excellent, and they respond very quickly to any questions. I can't comment on returns and refunds, as have never wanted either.....I mean really, who would ever want to return this delicious chocolate!
Helpful Report
Posted 3 years ago
Very helpful customer service. Amazing chocolate.. Words cannot do it justice.
Helpful Report
Posted 3 years ago
Lovely Chocolate. Hazelnut is my favorite. I have my order delivered every month and it’s so good. It’s well wrapped and goes through my letterbox so no fear of missing the post. I highly recommend you try it.
Helpful Report
Posted 3 years ago
I adore this chocolate! I love the dark chocolate in my porridge, I love the fruit and nut as a chewy treat and the orange and dark raspberry are best sucked slowly! There are so many flavours and each one appeals when in different moods. The service is brilliant and the gift boxes are lovely to give away to friends. I cannot recommend Pure Heavenly highly enough. Give it a go! What have you got to lose, except the sugar! I even lost weight while still having my nightly treat!
Helpful Report
Posted 3 years ago
After a test run, I joined the V.I.P. Club right at the start, the chocolate is so smooth and creamy, but low in sugar, Palm Oil, Dairy, Gluten and Soy Free, ans so many different flavours......what more could you ask for, apart from it being totally delicious! 😍😍😍 Try it and see for yourself!
Helpful Report
Posted 3 years ago
prompt service, quality merchandise, interesting flavour choice.
Helpful Report
Posted 3 years ago
Perfectly heavenly Chocolate sin free
Helpful Report
Posted 3 years ago
Beautiful smooth chocolate and many different flavours to choose from. Being a diabetic l can now have an indulgence without the quilt, l am now a VIP customer and the customer service is excellent.
Helpful Report
Posted 3 years ago
Hi, been getting this chocolate for a long while now as a VIP member. Taste is brilliant and healthier than a lot of other chocolate, this helps as I love my chocolate but should’nt really eat much. This stuff is great. Highly recommended. Chris
Helpful Report
Posted 3 years ago
I am neither Vegan nor Vegetarian but I have always been a chocolate fiend (which is about 10 stops worse than a chocoholic). Having been TOLD in no uncertain terms to lay off sweet things as well as complex carbs AND FRUIT, which have been taking their toll on my liver and shoving me headlong towards diabetes/heart attacks/stroke territory I had to find something. Serious stuff eh. Decided to give PHC a go as I know that to cut every sin out of my otherwise very healthy diet would be nigh on impossible. As a result I am now a huge fan. I was at first a little worried about the thought of sweeteners but I did some homework and it seems that those used in PHC are OK. I have my fave flavours and find that more often than not a couple of squares satisfy my sweet tooth maybe after a meal; so no need for a pud every night. I cannot and would not eat a whole large bar in one go, as I used to with the sugar heavy stuff we know only too well and have learned to savour what I allow myself to eat. So I hope it is really a win win win for me. I also love the packaging and have sent bundles to friends during lockdown. So as another DRAGON once said. ‘What’s not to like?’❤️🏴󠁧󠁢󠁷󠁬󠁳󠁿🍫
Helpful Report
Posted 3 years ago
The chocolate is outstanding! The whole family enjoy it and being delivered by post in good condition is wonderful.
Helpful Report
Posted 3 years ago
The taste standard never varies. The customer service is very good and orders always arrive in time. Not to be beaten and great value for m9ney
Helpful Report
Posted 3 years ago
Pure Heavenly Chocolate is rated 4.0 based on 746 reviews