Purple Parking Reviews

Name: Purple Parking
Address: 169 Brent Road, Southall, Middlesex
Rating: 4.49

4.5 Rating 2,554 Reviews

87 %

of reviewers recommend Purple Parking

Company Reviews

Questions

Metrics

4.5

Based on 2,554 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

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Purple Parking 2 star review on 23rd June 2025

Anonymous

Purple Parking 1 star review on 13th May 2025

J. Carlos

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Price is great. Technology at the gate reliable and easy. Bus regular with space too sit. Only improvement might be better signage and lighting in the car park.”

Helpful Report

Posted 8 months ago

“Good, helpful staff. Efficient system. Buses frequent enough. Good price. The only issue is that it is within the congestion charge zone.”

Helpful Report

Posted 8 months ago

“Manchester off-site parking. Drop off/Pick up very good. We parked 4 weeks so nice to see Car turned over & ready to leave. Disappointed to get Home & discover the bonnet release button snapped & hung back in place. It is a fragile part that has previously needed replacing but feel we should have been told about it.”

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Posted 8 months ago

“Simple and convenient and buses ran promptly.”

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Posted 8 months ago

“Difficult to find the park. No signs for the company at the entrance! Carpark was full of deep puddles and poorly lit. Small ticket needed for return trip was given without explanation or the need to keep. Fortunately I did! The pick-up point wasn't labeled with 'Purple Parking's. No direction re route out of the park. I could go on! I won't be using your service in Birmingham again. I've had better experiences with you in other UK airports.”

Helpful Report

Posted 8 months ago

“Hello I have attached two photos here. One photo which I took at the time of leaving the car with you shows a mileage of 45264 miles.On return the second photo shows the mileage as 45272 miles. During the cars stay at your car park, it has been driven 8 miles. Similarly the petrol consumption indicator shows I left it with a tank capable of 52 miles. On return there was only sufficient petrol for 28 miles. The analysis suggests the car has driven 4 miles each way, and 16 miles worth of additional petrol has been extracted from the car. Please could you help me understand what has happened with the car during its time with you. thank you Kind Regards Mohan ”

Helpful Report

Posted 8 months ago

“Unfortunately I had to wait more than 40mins for bus to arrive at T5 on an extremely cold evening. One bus was full which is unacceptable based on them knowing how many people are due back to collect cars at pre-planned times. Not helped by a competitor having 4 buses during same period. When I called any of the phone numbers to find out what was going on it was a recorded message.”

Helpful Report

Posted 8 months ago

“Parking was fine car park 2 was handy for departure but car park three is better for arrivals but everything was fine. Car parking space's are very close together though so watch your doors like at the supermarket:)”

Helpful Report

Posted 8 months ago

“An extremely efficient and courteous service. Nice to know that amongst all the disappointing services I have been subjected to recently, there is a shining light. Thank you for a stress free car pick after a very long flight.”

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Posted 8 months ago

“Reliable, quick airport shuttle”

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Posted 8 months ago

“Very happy with the my experience with purple parking .I rang when I was twenty minutes away and there was someone waiting to collect my car when arrived at the short stay car park terminal 3 .When arriving back rang after collecting my baggage and they went to collect car had to wait around ten minutes the whole experience was very easy and hassle free would highly recommend”

Helpful Report

Posted 8 months ago

“Service on arrival OK. However, had to wait 25 mins for the car on return despite having called when cases were collected as per instructions”

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Posted 8 months ago

“Brilliant service, I left my backpack in my car and they collected it and gor it to me at the airport. Top service!”

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Posted 8 months ago

“Really happy with the service, will be using again”

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Posted 8 months ago

“It was so convenient for terminal 2 - we didn’t even have to go outside.”

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Posted 8 months ago

“Good, value for money”

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Posted 8 months ago

“Very efficient and trouble free. But you need to do something about a shuttle from terminal 4. Took way too long to wait for the inter terminal connection. Then the journey time been t4-5 takes very long too! Had to wait 30 mins for the shuttle! Then the journey on your shuttle also takes much too long. I cleared customs by 8am and only reached my car 9.30! Everything else about your service is brilliant!!!”

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Posted 8 months ago

“Helpful. Polite. On time. As close as you can get to the terminal.”

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Posted 8 months ago

“All ways very professional my cars all ways looked after with your firm all ways recommend you to family and friends”

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Posted 8 months ago

“every thing worked perfectly”

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Posted 8 months ago

Purple Parking is rated 4.5 based on 2,554 reviews