Purple Parking Reviews

Name: Purple Parking
Address: 169 Brent Road, Southall, Middlesex
Rating: 4.49

4.5 Rating 2,553 Reviews

87 %

of reviewers recommend Purple Parking

Company Reviews

Questions

Metrics

4.5

Based on 2,553 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

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Purple Parking 2 star review on 23rd June 2025

Anonymous

Purple Parking 1 star review on 13th May 2025

J. Carlos

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy process and quick. Staff were friendly and helpful”

Helpful Report

Posted 8 months ago

“Massive indoor car park so why was my car parked out in the rain so close to a walk I had to pull it forward to load my cases”

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Posted 8 months ago

“None existent instructions for how to find the location at Gatwick. Ended up going round in circles and having to pay for short stay car park”

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Posted 8 months ago

“Reliable and efficient as ever”

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Posted 8 months ago

“Great service”

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Posted 8 months ago

“Easy to find , straight forward instructions and so close to Heathrow without going into the ULEZ”

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Posted 8 months ago

“For a three day long weekend the price was very reasonable but the service is let down by the bus pick up. We waited for 10 min at the T2 stop...... but then went to T3 and then........ TERMINAL 5 before returning to the car park. We were on the bus for nearly half an hour....! A cheap service, but at the cost of insufficient buses,”

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Posted 8 months ago

“Worked seamlessly. Just like short term parking at Gatwick South but without the cost.”

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Posted 8 months ago

“So rang after collecting my luggage at LHR to pick up my car on level 4 T5 at 14.53 Now 16.08 and still no sign of the car 😡😡 Been told FOUR times it’s 10 minutes away My phone is telling me my car is 900 yards away and NOT and hasn’t moved To which the guy says “ah it’s a GPS dead spot” Absolutely shocking service 😡😡 There are FAR better services available now Date of experience: 03 December 2024”

Helpful Report

Posted 8 months ago

“Nice people, professional, helpful. However bus that turned up after 15min wait full because it was only half size so had to wait again for another. It was similarly driver/bus disorganisation on way out, making it feel too expensive at £180 for 17 days”

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Posted 8 months ago

“Would recommend purple parking to anyone thinking about using them as everything was so straightforward,thankyou.”

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Posted 8 months ago

“Everything thing went to plan”

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Posted 8 months ago

“Fantastic value, great service, regular transfers, friendly drivers”

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Posted 8 months ago

“Great service with no messing about”

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Posted 8 months ago

“Nice staff and easy drop off and pick up”

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Posted 8 months ago

“Excellent service. Quick, easy, convenient. And also best value!”

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Posted 8 months ago

“Horrific service! We are yet to pick up our car….that happens tomorrow morning! But our experience with this booking is/was/likely will be awful from start to finish! Absolutely would not use again! Genuinely expecting more issues when we land! Awful company!!”

Helpful Report

Posted 8 months ago

“Easy to book. Used many times before. Buses are a lot more regular than it says online which is always a bonus. Only giving 4 stars as I guess they couldn’t figure out how to put my handbreak on, so they just left it off. I got in and started rolling away lol”

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Posted 8 months ago

“Very happy”

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Posted 8 months ago

“No fuss parking near to terminal 5. Regular bus service.”

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Posted 8 months ago

Purple Parking is rated 4.5 based on 2,553 reviews