Purple Parking Reviews

Name: Purple Parking
Address: 169 Brent Road, Southall, Middlesex
Rating: 4.49

4.5 Rating 2,553 Reviews

87 %

of reviewers recommend Purple Parking

Company Reviews

Questions

Metrics

4.5

Based on 2,553 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

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Purple Parking 2 star review on 23rd June 2025

Anonymous

Purple Parking 1 star review on 13th May 2025

J. Carlos

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All ok.easy to book it”

Helpful Report

Posted 8 months ago

“Booking was easy. As we approached the parking gate it had registration recognition for our entry and exit.”

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Posted 8 months ago

“Everything on time. No problems”

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Posted 8 months ago

“Easy access. Plenty of spaces. Close to terminal. Only a short five to ten minute walk.”

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Posted 8 months ago

“Purple parking ok. However the meet and greet parking at terminal 2 Manchester is most certainly not meet and greet. You drive into a car park. Then walk to the terminal with your luggage check in the car and deposit your key. We were staying in a hotel so the. Had to walk and find this. On return you walk to the car park. Find their office then walk to find your car. Meet and greet is where you pull up outside the terminal at departures and a person meets you, they take the car. When you arrive back they meet you at arrivals with your car. This is just normal parking. Don’t be fooled and pay the extra.”

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Posted 8 months ago

“Everything perfect”

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Posted 8 months ago

“Prompt and efficient service”

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Posted 8 months ago

“Very close to airport and very efficient system for gaining entry and exit or the car park”

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Posted 8 months ago

“Very happy with the service. Can't fault it.”

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Posted 8 months ago

“Easy to find at Gatwick service excellent. I did not understand why when I retrieved my car why there was a note on the dashboard saying that the car did not lock. It was locked when I picked it up. Also someone seemed to have used the front passenger seat which was reclined in a position I never have it in. Mileage seemed right.”

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Posted 8 months ago

“Good value for once. All worked well.”

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Posted 8 months ago

“A very good place to leave your car. Very safe and secure. Proffessional and friendly staff.”

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Posted 8 months ago

“Great customer service”

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Posted 8 months ago

“I have used Purple Parking several times and always be happy with the service. This time when arriving at the airport at 4.00am the barrier did`nt lift. I called the attendant who said my reg did`nt match my booking. It had my old vehicle reg I sold 7 years ago. I parked at Purple Parking Gatwick earlier this year in this car with no problem. I was made to take a ticket to enter. I rang Purple Parking whilst away and It was all sorted out I did`nt have to pay twice. I will use Purple Parking again.”

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Posted 8 months ago

“Great communication. Smooth park and pick up. Easy to navigate pick up and return on way home.”

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Posted 8 months ago

“Really easy process to both arrive and depart the airport. Good value option for airport parking I will certainly use your company again. Thanks”

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Posted 8 months ago

“Clear instructions and efficient service”

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Posted 8 months ago

“Easy and less hassle”

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Posted 8 months ago

“Usually very good service however this time the barriers didn't automatically raise either at departure or arrival. The assistant did help us but its unnerving when you have to ask for help. No reason was given as to why the automatic number plate reading didnt work.”

Helpful Report

Posted 8 months ago

“Price is great. Technology at the gate reliable and easy. Bus regular with space too sit. Only improvement might be better signage and lighting in the car park.”

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Posted 8 months ago

Purple Parking is rated 4.5 based on 2,553 reviews