Purple Parking Reviews

Name: Purple Parking
Address: 169 Brent Road, Southall, Middlesex
Rating: 4.49

4.5 Rating 2,541 Reviews

87 %

of reviewers recommend Purple Parking

Company Reviews

Questions

Metrics

4.5

Based on 2,541 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

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Purple Parking 2 star review on 23rd June 2025

Anonymous

Purple Parking 1 star review on 13th May 2025

J. Carlos

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent, easy to book, good price, staff really helpful with drop off and car there on return with again really helpful staff. this company stands out a long way from all the other services in Gatwick. Thank you”

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Posted 6 months ago

“Excellent service. It was easy to book, price was good, instructions were clear. Drove straight in, located very close to departures. Car was ready waiting when we returned with only a short walk & no waiting. Couldn't ask for better.”

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Posted 6 months ago

“Everything was good, easy to find, simple process, polite bus driver, nice reception staff!”

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Posted 6 months ago

“Driver was very friendly, helped with luggage.We got our car back intact.We really appreciated the warning email about road closure and diversions.It made us stressful journey.”

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Posted 6 months ago

“Very efficient and easy to use”

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Posted 6 months ago

“Have used this before so we knew everything would go to plan.”

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Posted 6 months ago

“Flight arrived early on return but vehicle was still ready on collection without any wait time.”

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Posted 6 months ago

“A short walk to the terminal, well signposted. Just worked !”

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Posted 6 months ago

“No problems”

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Posted 6 months ago

“Very good service.”

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Posted 6 months ago

“Easy to find and park. However, confusion and frustration on return. I booked through Purple Parking, but on a parking site called Maple Parking. Both Purple and Maple buses collect from stand 30 at terminal 5, I looked back at the email as the buses arrived together to see we’d booked ‘Purple’, and we got on the wrong bus, we should’ve got the Maple bus. An added 40 minute round journey. This is too easy for the company to correct, email confirmations should be under Maple headings, not purple, for those parked at Maple.”

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Posted 6 months ago

“Directions for finding where to leave the car were easy to follow and it only took a few moments to book in. When we arrived back to collect the car it was parked ready for us. The staff were efficient and pleasant.”

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Posted 6 months ago

“Quality staff and on time”

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Posted 6 months ago

“Very convenient location, quick entry and parking. Shuttle buses run frequently. Will certainly use again.”

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Posted 6 months ago

“Excellent value for money and great location next to a Hotel. We have used Purple parking about 8 times since 2020 and always for long stays of a couple of months. The parking is under cover, easy to book and to get the shuttle to the airport. Staff are always pleasant.”

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Posted 6 months ago

“Booked the drop off option at Luton Airport, which was also the cheapest. Could not have been better. Very easy to use and efficient and would use this option again.”

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Posted 6 months ago

“Booking system was easy to use , good communications, simple check in and collection system Staff helpful Will use again”

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Posted 6 months ago

“Great choice all went really well I’ll be back”

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Posted 6 months ago

“Great service, car was waiting for me when i got there”

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Posted 6 months ago

“I love this service at Gatwick – such good value and really efficient. Thank you Purple Parking”

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Posted 6 months ago

Purple Parking is rated 4.5 based on 2,541 reviews