Purple Parking Reviews

Name: Purple Parking
Address: 169 Brent Road, Southall, Middlesex
Rating: 4.49

4.5 Rating 2,541 Reviews

87 %

of reviewers recommend Purple Parking

Company Reviews

Questions

Metrics

4.5

Based on 2,541 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

Write Your review

Tell us how Purple Parking made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Purple Parking 2 star review on 23rd June 2025

Anonymous

Purple Parking 1 star review on 13th May 2025

J. Carlos

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very convenient for the docks, just a short walk. The process was swift & efficient with good communication beforehand. Good value. Would definitely recommend.”

Helpful Report

Posted 6 months ago

“Good directions, not quite a 4 minute walk to the airport, but fine for the price.”

Helpful Report

Posted 6 months ago

“The service, the staff, the bus driver and the experience were all good. However, the extra £60 we had to pay on arrival for our outbound flight for our ‘commercial vehicle’ which is a pick-up truck was a surprise. There was no mention of the extra cost when I was booking online. The extra should have been highlighted up front online – and not only in the terms and conditions (as was pointed out at reception). Furthermore the categorisation of a pick-up truck as a commercial vehicle was unexpected, I have not had to pay extra in other parking facilities at Gatwick.”

Helpful Report

Posted 6 months ago

“Transfer times to LHR T5 were so long after waiting for the bus that I was getting nervous about my flight and had no time to shop or eat. On the way back I got a taxi back to save time and spent the money I had saved by choosing the cheaper Purple Parking option on the cab ride. Drop off and pick up were both efficient and corteous but I won't be using this service again, I'll pay a little extra for something more convenient.”

Helpful Report

Posted 6 months ago

“great service as always. simple and easy from booking to collection”

Helpful Report

Posted 6 months ago

“The transfer buses were timely. The return bus from Heathrow terminals 2 & 5 was dangerously overloaded”

Helpful Report

Posted 6 months ago

“Easy to use booking site on line, location located with ease. Only downside was you need to remember which shuttle bus stop you get on at due to the size of the complex. Will use again when flying from Manchester”

Helpful Report

Posted 6 months ago

“Always a great service. Peace of mind when leaving our car. So convenient to drive to the airport rather than relying on taxis or public transport.”

Helpful Report

Posted 6 months ago

“Really easy to use. They couldn’t find my booking however extremely helpful on the desk sorted it within minutes and picking up the car was just as easy”

Helpful Report

Posted 6 months ago

“Very happy”

Helpful Report

Posted 6 months ago

“It was fine thank you”

Helpful Report

Posted 6 months ago

“Great service stayed late for drop off having booked late and been let down by another provider Use Purple parking every time I will !”

Helpful Report

Posted 6 months ago

“So easy to book and amend booking when airline changes time of flights. Add-on provide peace of mind if flight is cancelled or delayed landing. A phone call 15 minutes prior to arrival and the attendant was waiting to take the car from us. Again, having collected bags on return, a quick phone call and our car was returned to us in five minutes. No queues/waiting etc and all attendants were polite and friendly.”

Helpful Report

Posted 6 months ago

“Dropping off the car (in the designated drop off zone) at Bristol airport is a complete shambles. Previously there was a dedicated parking area behind the office where keys are dropped - this parking area is now fenced off, presumably linked to the extensive building work being carried out across the airport. There are spaces marked 'meet and greet only' but every one of these was full when when I sought to drop my car off. In truth every space in the car park was taken with many cars double parked just to allow 'drop off' to take place. After checking with the office (the lady simply stated that the airport hadn't allocated enough spaces and there was 'nothing they could do') we were faced with circling round and round the car park until a space became available. I had to leave my car in a space well away from the office and then explain the exact location - far from ideal having to rush to departures worried about car safety. The 'meet and greet' parking is a premium product which I specifically use to avoid hassle - my recent experience was way below what is necessary and expected. Would not consider this again at the present time”

Helpful Report

Posted 6 months ago

“Purple parking were there at last minute booking to help us get to our plane on time. Due to bad traffic we last minute chose them to meet and greet us and the plan worked brilliantly. Thanks very much for your help”

Helpful Report

Posted 6 months ago

“Great service . Would use again”

Helpful Report

Posted 6 months ago

“It was a straight forward process”

Helpful Report

Posted 6 months ago

“Yes all good”

Helpful Report

Posted 6 months ago

“Well organised, with frequent transfer bus service; so very little waiting around, which was excellent.”

Helpful Report

Posted 6 months ago

“I got charged for additional parking time £6.00 as cases took extra time to come through.”

Helpful Report

Posted 6 months ago

Purple Parking is rated 4.5 based on 2,541 reviews