Purple Parking Reviews

Name: Purple Parking
Address: 169 Brent Road, Southall, Middlesex
Rating: 4.49

4.5 Rating 2,541 Reviews

87 %

of reviewers recommend Purple Parking

Company Reviews

Questions

Metrics

4.5

Based on 2,541 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

Write Your review

Tell us how Purple Parking made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Purple Parking 2 star review on 23rd June 2025

Anonymous

Purple Parking 1 star review on 13th May 2025

J. Carlos

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very smooth and convenient”

Helpful Report

Posted 6 months ago

“Very happy with purple parking. First time to use them and such a brilliant experience. Very easy to use and the price is good. I’m happy with the service they offered I had no issues.”

Helpful Report

Posted 6 months ago

“The professional and efficient. When you are traveling and tired, proficiency is what I look for and is what I received.”

Helpful Report

Posted 6 months ago

“After a long flight but a relatively quick turnaround within the airport, I was stunned at how long it took to get my car. I phoned as instructed and yet still waited ONE HOUR in the carpark.. This was pretty unacceptable. Never had this issue before. Was not happy.”

Helpful Report

Posted 6 months ago

“Very happy with purple parking. Have used the site on many occasions, easy to use, completed happy with the price and service they offer and never had any issues with purple parking”

Helpful Report

Posted 6 months ago

“Straight forward drove in and was guided to an attendant who advised slot and instructions to car parking slot. Thank you!”

Helpful Report

Posted 6 months ago

“Straight forward, no stress, polite, everything went as you would want it to, Thank you Purple Parking, well done.”

Helpful Report

Posted 6 months ago

“Everything worked perfectly. We were lucky with the shuttle transfer too with the bus waiting both ways. The car was left just by the exit which was just as one would have wanted. There was no queueing for the reception to hand over keys and pick them up. Excellent service and value. Have already recommended.”

Helpful Report

Posted 6 months ago

“Excellent seamless reliable service, will use again and again”

Helpful Report

Posted 6 months ago

“Easy to book and at a competitive price. Pick up of the car easy and also only a few yards from the terminal.”

Helpful Report

Posted 6 months ago

“Really easy to use service, great communication and did exactly as it said! Swift drop off/collection”

Helpful Report

Posted 6 months ago

“The stay and park at the Cambridge went very well. Comfortable room and efficient transfers to and from South terminal. Small criticism is that the menu for the meal on the night before flying was limited.”

Helpful Report

Posted 6 months ago

“DIDNT KNOW I HAD MADE THE BOOKING DID FINISH THE BOOKING”

Helpful Report

Posted 6 months ago

“As a new Blue Badge holder, this parking system was great. The staff were very helpful and the Office location was very near the Stansted Terminal entrance.”

Helpful Report

Posted 6 months ago

“Great service and very convenient”

Helpful Report

Posted 6 months ago

“Brilliant service!! I will use it again.”

Helpful Report

Posted 6 months ago

“Very efficient check-in and pick-up. The only criticism is that whoever move my car after check-in must be very short in terms of height - AND FAILED TO RETURN THE DRIVER'S SEAT TO ITS ORIGINAL POSITION. I COULDN'T GET IN!!!! I had occasion to amend my details after initial booking (change of vehicle) and this was very easily expedited.”

Helpful Report

Posted 6 months ago

“Easy to book, easy to amend a date mistake I made and great service at the airport. Thank you”

Helpful Report

Posted 6 months ago

“Driver was speeding and was driving dangerously. I felt very unsafe.”

Helpful Report

Posted 6 months ago

“Purple Parking were brilliant. We had a slow puncture on the M4 heading to Heathrow Terminal 5. We had to keep stopping to pump it up. When we arrived at Heathrow Valet parking we explained the situation to the man in charge and he said not to worry. He gave us a card with Purple Parking telephone number on it and we managed to find a mobile tyre company who liaised with Purple Parking to sort out the tyre before we got home. The car was fixed and waiting for us when we returned. Full marks to Purple Parking for helping us out at a stressful time.”

Helpful Report

Posted 6 months ago

Purple Parking is rated 4.5 based on 2,541 reviews