Purple Parking Reviews

Name: Purple Parking
Address: 169 Brent Road, Southall, Middlesex
Rating: 4.49

4.5 Rating 2,541 Reviews

87 %

of reviewers recommend Purple Parking

Company Reviews

Questions

Metrics

4.5

Based on 2,541 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

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Purple Parking 2 star review on 23rd June 2025

Anonymous

Purple Parking 1 star review on 13th May 2025

J. Carlos

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to book, great parking and very helpful staff.”

Helpful Report

Posted 6 months ago

“Great,thank you”

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Posted 6 months ago

“Friendly helpful staff. Easy smooth check in. Shuttle ride turned up without hardly wait and my car was easy to find on my return. Location is good and easy. I would def use this company again .. very efficient and spot on”

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Posted 6 months ago

“Arranged for the M&G at Manchester Airport. On arrival unfortunately the access barriers were broken, we were directed to an alternative airport parking at Terminal 2. All went relatively smoothly from there. If I’m honest it was an upgrade and what we had originally paid for.”

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Posted 6 months ago

“Never got to use the parking due to cancelled flight, contacted actual company proving parking who said contact you , which I did and heard nothing back. Will only use company direct in future.”

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Posted 6 months ago

“As we were denied being able to fly due to passport validity we had to return immediately to the car park and go home. The driver of the return transfer was sympathetic and hoped we'd be able to rearrange with a credit note. The staff at the car park were helpful and we soon had our car back. But once home and trying to reorganise parking for a new departure date there was no refund or credit voucher and we had to cancel the booking and rebook for new dates even though the return date was going to be the same. Disappointing.”

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Posted 6 months ago

“All very convenient and efficient. Didn’t even need to phone after landing. The car was just parked close by and ready to go.”

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Posted 6 months ago

“It is always convenient to be able to pick up our car at level 4 T2 but yet again we had a longer wait than we are used to, we phoned immediately our bags arrived and made our way quite slowly to level 4 and we’re challenged aggressively - had we phoned to let them know we were on our way, the wait was around 20 mins and I don’t think the guys have truly appreciated that many of us can see where our cars are on a App….. why can’t they have our car ready to go as was the previous service - I pay a premium- maybe next time just pay to park at the terminal?”

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Posted 6 months ago

“Very straight forward booking process and efficient service at drop off and collection. Will definitely use again.”

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Posted 6 months ago

“Very easy to find. Clearly signposted. Easy check in. Bus was waiting to take us immediately. Bus nice and clean. Collection point right outside the exit and the bus was waiting. The driver knew our flight so we weren't waiting in the rain. Very polite and helpful driver. He had our keys and explained where the care as. Great customer experience all round. Would definitely recommend. Very reasonably priced as well. 5 stars 🤩”

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Posted 6 months ago

“Excellent trouble free experience. Overnight stay at Radisson Blu, Heathrow with 2 weeks parking in the hotel car park at a decent price.”

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Posted 6 months ago

“Excellent as always. Easy to use. Good information. Car returned promptly”

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Posted 6 months ago

“Very good service I recommend”

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Posted 6 months ago

“Straightforward process for dropping off keys and helpful staff for any queries. The buses run regularly and drop off right at the departures door. Easy to catch the bus in return from holiday and car easy to find.”

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Posted 6 months ago

“Perfect smooth service Professional polite staff Definitely will use your services in the future Thank you”

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Posted 6 months ago

“Found us a very nice old country house to park and rooms around the rear . taxi to airport in the morning and collected upon return . Great deal almost as the same as parking at the airport .”

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Posted 6 months ago

“The car park is very easy to find and the process of checking your car/out is extremely efficient. There are regular transfers to and from the terminals. Overall, Purple Parking is good value for money and you can be assured that your car is secure when you are away.”

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Posted 6 months ago

“A quick and efficient service at a very competitive price. Will use again.”

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Posted 6 months ago

“Great experience! Easy ,quick and great customer service. Drop the car,went to CS to hand our key then no waiting time straight to the bus ready to take us to terminal3 Heathrow. The same on the way back only waiting a bit for the bus then straight to the parking side to collect our car.”

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Posted 6 months ago

“Great price, quick drop off and car collection. Frequent buses. All you need.”

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Posted 6 months ago

Purple Parking is rated 4.5 based on 2,541 reviews