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Purple Parking  Reviews

4.5 Rating 1,991 Reviews
87 %
of reviewers recommend Purple Parking 
4.5
Based on 1,991 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 87%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Easy
Read Purple Parking  Reviews
Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

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Purple Parking  1 star review on 13th May 2025
J. Carlos
Purple Parking  1 star review on 13th May 2025
J. Carlos
Purple Parking  1 star review on 13th May 2025
J. Carlos
Purple Parking  1 star review on 13th May 2025
J. Carlos
Purple Parking  1 star review on 13th May 2025
J. Carlos
Purple Parking  2 star review on 11th May 2025
Anonymous
Purple Parking  2 star review on 11th May 2025
Anonymous
19
Anonymous
Anonymous  // 01/01/2019
I ordered a hotel and parking 0.3miles away from the airport. I was not aware until I asked the hotel staff for a parking permit that I was actually only staying at the hotel , not parking there for my flyway break. This put a complete downer on the start to our holiday. What was meant to be a 10 minute walk to the airport before and after our flight turned in to a 20 mins drive across a soaked Luton, hoping we would arrive to catch the best bus and not have to wait. Then ANOTHER drive back to the airport on the bus. So we ended up having to get up and hour earlier than expected, when the whole point was to lose the early start to get to Luton for 5:30! And then we had the same on the way home... Note to self, read the extra small print next time I use Purple parking.
Helpful Report
Posted 5 months ago
BA cancelled flight from T5 at 8pm the day before and rebooked a flight for same day but 2 hours earlier from T2. Arrived early at T5 for parking but told no transportation between T5 and T2 until 5am (our flight was at 6.30) attended said best option was to drive to T2 level 1 and park there. Drove to T2 but charged £7.50 to exit T5. Got to T2 level 1 where office was closed but a telephone number to ring for help, after multiple attempts got through to someone who told us to go to level 4. Was charged a further £17.40 to exit T2 level one get to level 4 and then drop of car. Not impressed
Helpful Report
Posted 5 months ago
instructions needed to be clearer, parking was 40+ minutes away and poor directions
Helpful Report
Posted 5 months ago
Despite booking a place in Mid stay in August you still wanted to charge me £180 on exit! Fortunately the pleasant chap on the end of the help button let me out after checking my details. I could of done without that!!
Helpful Report
Posted 6 months ago
Massive indoor car park so why was my car parked out in the rain so close to a walk I had to pull it forward to load my cases
Helpful Report
Posted 6 months ago
Purple parking ok. However the meet and greet parking at terminal 2 Manchester is most certainly not meet and greet. You drive into a car park. Then walk to the terminal with your luggage check in the car and deposit your key. We were staying in a hotel so the. Had to walk and find this. On return you walk to the car park. Find their office then walk to find your car. Meet and greet is where you pull up outside the terminal at departures and a person meets you, they take the car. When you arrive back they meet you at arrivals with your car. This is just normal parking. Don’t be fooled and pay the extra.
Helpful Report
Posted 6 months ago
We were kept waiting for 25 minutes in freezing conditions in the car park waiting for our car to arrive, along with a dozen or more other customers.
Helpful Report
Posted 6 months ago
Book in and paid Purple parking, only to find out I was in the wrong carpark the one next door. Having to paid £249 to leave. what can i do , the receipt paper was out of paper. Date 24th Dec. Ticket no 473007 reg WF23 PFJ. Entry 2, Long stay Mr C.F. Heal.
Helpful Report
Posted 1 year ago
Purple Parking  is rated 4.5 based on 1,991 reviews