Purple Parking Reviews

Name: Purple Parking
Address: 169 Brent Road, Southall, Middlesex
Rating: 4.49

4.5 Rating 2,740 Reviews

87 %

of reviewers recommend Purple Parking

Company Reviews

Questions

Metrics

4.5

Based on 2,740 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

Write Your review

Tell us how Purple Parking made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Purple Parking 1 star review on 7th September 2025

Anonymous

Purple Parking 2 star review on 2nd September 2025

Anonymous

Purple Parking 2 star review on 23rd June 2025

Anonymous

Purple Parking 1 star review on 13th May 2025

J. Carlos

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The parking entry and exit are good, but the bus service is soooo slow. 25min waiting unacceptable. Not enough of them - cost cutting obviously! Not the same since they changed from the smaller, more often mini buses and luggage trailers. Now thinking of looking elsewhere.”

Helpful Report

Posted 4 months ago

“Came back to a car with a completely flat battery. My car is a Hybrid less than 3 years old with 16000 miles on the clock. The battery doesnt just go flat in the space of 4 days. I put this down to the care of the vehicle at Maple Parking. The only saving grace was that they have the appropriate jump start for Hybrid cars. This is the first time I have had a problem. Strangely enough, my car has been fine since I got home.....”

Helpful Report

Posted 4 months ago

“Your instructions to find the M&G drop off point and your signage are both completely non existent. Both cars in our party had a complete nightmare. Why is there no signage? Why doesn’t the booking email tell you exactly where to go? The check in desk is tiny and we just wouldn’t have found it without the LHR attendant showing us where to go.”

Helpful Report

Posted 4 months ago

“All good except they wrote on the windscreen with chalk and was difficult to remove it. Also £2 was missing from the car. Not huge amount of money but if they steal couple pounds from every car that could add up.”

Helpful Report

Posted 4 months ago

“Everything was great EXCEPT I parked my car at Birmingham Airport for 3 nights & returned to have the grill stolen from the front bumper of my car! The company refused to take any responbility. Very disappointing. I would rather take a taxi next time to avoid theft of parts of my vehicle. Don't know how this could happen as the car park is manned & barriered, but regardless the company was not forthcoming in terms of my complaint.”

Helpful Report

Posted 4 months ago

“PLEASE do not reverse park my car in to the bay. I need to load luggage in to my vehicle and therefore require access to the boot.”

Helpful Report

Posted 5 months ago

“This review is about the Silver Zone Parking at Bristol Airport. They lost our car and had to spend time finding it as the person putting the car into a spot had failed to fill in the parking space. It was found eventually but a PITA waiting for them to find it. Purple Parking acted as the booking agent - but the review is about Silver Zone Parking at Bristol Airport”

Helpful Report

Posted 5 months ago

“Seamless experience at drop off and collection, but not happy with the £14.99 valet I additionally booked. The inside hadn’t been vacuumed, and outside was dripping wet - which then went on to dry in dusty streaks. So had to wash it again when I got home.”

Helpful Report

Posted 5 months ago

“A member of staff left the driver's door not properly shut and unlocked. This resulted in the power being left on (the car is electric) which partially drained the traction battery. I had to contact head office twice by on-line chat to request that a call be made to the park and that the door be closed and locked. The park appears to have no public telephone number. After recovering the car I had to charge it in order to get home. Not impressed! Against this the bus driver on the return journey was great - cheerful and helpful.”

Helpful Report

Posted 5 months ago

“We’ve used this parking twice now and on both occasions the security barrier has not been in place, so the Car parking area is not secure,also no members of staff seen at all,”

Helpful Report

Posted 5 months ago

“Not impressed with the layout. I booked in advance paid extra for late arrival/departure. Arrived late because of warning ⚠️ light saying slow puncture. First barrier didn't recognise my reg Eventually barrier operator couldn't find details eventually did but no apology. Limited spaces and Very tight. No markings of spaces or lanes. Therefore upon returning could not find car BUT the good news was a security person helped me to find it. Even if rows were marked A to Z this wouldn't have happened. This was my first time @ Liverpool airport”

Helpful Report

Posted 5 months ago

“Parking near reception was really good as I'm disabled husband has to get to cases to check car in Coming home it was wet very cold and windy and our car was last on the row so long walk 4 trips with bag for 77 Yr old husband We had to walk round big trucks in loading bays that had disabled badges Maybe more checks should be done on badge holders Thats why low score”

Helpful Report

Posted 5 months ago

“Absolutely impossible to find new temporary drop off point & T4 No signs to say where it is unable to contact anyone to find it. Drove round for over an hour. If I hadn’t come up the night before would have missed my flight! Shame as have used for years with no issues”

Helpful Report

Posted 5 months ago

“Our past experience from Heathrow and Gatwick was great but here in Stansted’s airport everything was vague and no one explained anything in the process of our parking and car hold . I felt very uneasy leaving my car for two weeks there . This place need more organisation .”

Helpful Report

Posted 6 months ago

“Our flight was cancelled due to strikes across Germanies airports. We subsequently rang Holiday Extras and were told that there would be a £20 later return fee, however as we had paid for late return cover were told that we would be reimbursed. Sadly this isn't the case and on reading small print it seems you are not insured if there's a strike, in fact there seem to be few occasions when you would be covered. Whilst I appreciate it's a small amount to pay I would advise people to check the T&C and judge whether this is actually insurance or not. The agent I communicated with advised me I wasn't covered so quickly he clearly had the information copied and ready to deliver... Very well rehearsed. Doubtful I'll use this service again, purely on principle.”

Helpful Report

Posted 6 months ago

“Dropping the car off and bus to the Terminal was fine. Returning was not good. Having boarded the bus at Terminal 2, we then went on a tedious tour of the airport to pick up at Terminal 5. There were a lot of people waiting there and there wasn't enough room in the racks for their luggage, many had to stand. Previously you had separate buses for Terminal 5: you should reinstate that.”

Helpful Report

Posted 6 months ago

“The barrier would not recognise our number plate had to ring through and was given a token to use”

Helpful Report

Posted 6 months ago

“Car came back dirty by the door tread. It's not really meet and greet - It's at best drive your car to carpark, pay for parking come back and wait for your car to arrive!!”

Helpful Report

Posted 6 months ago

“Car came back dirty by the door tread. It's not really meet and greet - It's at best drive your car to carpark, pay for parking come back and wait for your car to arrive!!”

Helpful Report

Posted 6 months ago

“I booked this to park at the Radisson Hotel and conference centre with accommodation. The hotel was lovely but very disappointed with fact that I had to try and find somewhere to park which took nearly 45 minutes as the car parking was rammed with no space anywhere luckily eventually I found a disabled parking spot outside one of the conference halls but had to walk a fair distance back to our room which was not ideal.”

Helpful Report

Posted 6 months ago

Purple Parking is rated 4.5 based on 2,740 reviews