Purple Parking Reviews

Name: Purple Parking
Address: 169 Brent Road, Southall, Middlesex
Rating: 4.49

4.5 Rating 2,541 Reviews

87 %

of reviewers recommend Purple Parking

Company Reviews

Questions

Metrics

4.5

Based on 2,541 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

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Purple Parking 2 star review on 23rd June 2025

Anonymous

Purple Parking 1 star review on 13th May 2025

J. Carlos

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent having the bus stops all around the lot. Makes it very easy to find the car at the end of the holiday”

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Posted 5 months ago

“Parking was fine but hard enough to find a parking space as always eventgough it says space available and the busstope near to the parking space is not functional which is also not fair. Compare to the other parking charges i found stansted parking bit expensive.”

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Posted 5 months ago

“It all worked very well, just what we needed”

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Posted 5 months ago

“Good efficient service”

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Posted 5 months ago

“Thank you for everything, your staff were very good.”

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Posted 5 months ago

“Drop off was fine, though would have been nice to have some more detailed instructions for level of car park, lane to take etc, however when I landed and went to pick the car up it wasn't there and hadn't been dispatched. Even though I had caught the flight I had indicated and the time indicated in the booking the guy on the desk tried to make out is was my fault as I hadn't called to confirm that the plane had landed on time. I pointed out that I normally don't have to phone, nobody told me that I had to phone, cars are normally dispatched according to the booking information. Why do you ask for a time and flight details if you rely on travelers to ring in order to release the car, or perhaps the guy on the desk should take some ownership that it was simply an error rather than blame the customer and the car should have been dispatched as per the booking time. Meant I had to wait an additional 20 minutes and no apology was given.”

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Posted 5 months ago

“excellent service from start to finish and the chaps at the airport were brilliant :)”

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Posted 5 months ago

“Easy! Nice staff.”

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Posted 5 months ago

“Easy to find. Drop off and Pick-up with ease. Shuttle bus came on time.”

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Posted 5 months ago

“We’ve used Purple Parking several times at Heathrow. Previously very happy. This time wasn’t as good as before. Checked in fine, bus was waiting and already full and not enough seats or baggage space…another family were struggling to cope with bags, young kids and pushchairs - no help from staff. On return we waited 30+minutes. Again bus to collect us from T2 was already full-insufficient room for bags and lots of people standing. Impression is fewer buses and less frequent service compared with when used before-drivers not as helpful with bags(maybe that’s insurance issue). Staff member when we got back to collect car was very efficient, which eased the frustration of an overloaded bus. Please ensure more frequent buses - it’s surely not safe to overfill buses.”

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Posted 5 months ago

“Everything was absolute perfect from start to finish thanks a lot I’m back again next week for another weekend off”

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Posted 5 months ago

“Items taken from car. It’s noted as not being the companies responsibility, however the choice of staff you hire is.”

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Posted 5 months ago

“Worked well for us flying out of Heathrow. Efficient service Will use again.”

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Posted 5 months ago

“Excellent quick service”

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Posted 5 months ago

“As ever, went like a dream.”

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Posted 5 months ago

“Good price, easy drop off, convenient buses, quick pick up, no damage. Happy days!”

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Posted 5 months ago

“Good price easy to find and park. Immediate pick up to Departures and same for return to car. Second time I have used Purple Parking and would use again.”

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Posted 5 months ago

“Multistorey at Manchester Terminal 3. Booking easy. Entry and exit into car park was automatic on recognition of number plate. Easy to find a space and park. Recommended.”

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Posted 5 months ago

“Very straight forward and efficient- especially good just walking a short distance from bag pick to collect car and depart home quickly”

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Posted 5 months ago

“Easy access, staff friendly and efficient”

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Posted 5 months ago

Purple Parking is rated 4.5 based on 2,541 reviews